Settings and activity

429 results found

1. Call Masking for credit card transactions need to be available for mvp plans.

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Dec 5, 2025

2. Call Masking for credit card transactions be available for MVP plans

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Dec 5, 2025

3. Identify Platform Used for Calls

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Dec 1, 2025

4. Display Actual Users by Device Type in Adoption and Usage Reports

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 28, 2025

5. Ability to filter the number added in route properties for all workflows

   10 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 26, 2025

6. SMS option in IVR

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 25, 2025

7. Ability to send SMs to a local number assigned to the IVR

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 25, 2025

8. Set multiple numbers in external call forwarding

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 13, 2025

9. Adding multiple external number to answer call when call queue is busy.

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 13, 2025

10. To be able to add an external number in the call queue

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 13, 2025

11. Performance report Missed call

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 12, 2025

12. Enable live transcription for a specific extension/number during meetings, even if they are not the host or moderator.

    5 votes

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    New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Nov 3, 2025

13. Enable and Disable Call Recording Prompt

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 23, 2025

14. for operator extension to use main number for sms and to keep it that way whenver sending sms

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 21, 2025

15. Increase the Number of SMS Recipients in a Call Queue

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 21, 2025

16. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

    39 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 20, 2025

17. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Margarette supported this idea  ·  Oct 17, 2025

18. SMS forwarding settings

    53 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 16, 2025

19. SMS feature needs to support forwarding to multiple users.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 16, 2025

20. Multiple recipient for faxes and SMS

    241 votes

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    Under Review  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 16, 2025