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← RingCentral Ideas

Settings and activity

74 results found

  1. Ability to change the rate center of a number.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Diana Joy shared this idea  · 

  2. Notification to the users that the call has been answered

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  3. The capability to log the time stamp of Desk phone DND status.

    4 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  4. The capability to set all international numbers to be forwarded in to the voicemail without adding the country code manually in custom rule.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Diana Joy shared this idea  · 

  5. SMS Retention

    131 votes

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    Under Review  ·  40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy commented  · 

    Allow users to retrieve all old text messages.

    Diana Joy supported this idea  · 

  6. Generate analytics reports showing detailed call queue report

    48 votes

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    New  ·  6 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Diana Joy shared this idea  · 

  7. Set up custom rule

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  8. Block outbound calls by number for specific users

    33 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Diana Joy commented  · 

    Ability to block outbound calls to a specific numbers and potentially routed to an internal number and or announcement.

    Diana Joy supported this idea  · 

  9. Ability to show the number of voicemail in the screen of Yealink W76P handset

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Diana Joy shared this idea  · 

  10. Ability to switch from a RingCentral phone call to a Ringcentral video call

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  11. Ability to provision multiple phones to one digital line.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  12. To have the capability to access the performance report for a selected user only if the role is super admin.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  13. Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Diana Joy shared this idea  · 

  14. Add "case portal" tab or link in support site

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diana Joy shared this idea  · 

  15. Permanent sound setting set up

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Diana Joy shared this idea  · 

  16. Extend the duration of on demand call recording and automatic call recording in server.

    15 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Diana Joy shared this idea  · 

  17. Integrate WhatsApp to MVP plans

    75 votes

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    New  ·  12 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Diana Joy commented  · 

    The capability to us AU number for whatsapp.

    Diana Joy supported this idea  · 

  18. Customize the details that will show in the downloaded user list file.

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Diana Joy shared this idea  · 

  19. Ability to answer the calls from other user using desk phone.

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Diana Joy shared this idea  · 

  20. Integration of Twilio and RingCentral for SMS services in Australia

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Diana Joy shared this idea  · 
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