Settings and activity

65 results found

1. Ability to switch from a RingCentral phone call to a Ringcentral video call

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   Diana Joy shared this idea  ·  Aug 13, 2024

2. Ability to provision multiple phones to one digital line.

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   Diana Joy shared this idea  ·  Aug 12, 2024

3. To have the capability to access the performance report for a selected user only if the role is super admin.

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   Diana Joy shared this idea  ·  Jul 31, 2024

4. Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Jul 31, 2024

5. Add "case portal" tab or link in support site

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   Diana Joy shared this idea  ·  Jul 30, 2024

6. Permanent sound setting set up

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Jul 23, 2024

7. Extend the duration of on demand call recording and automatic call recording in server.

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   New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Jul 15, 2024

8. Integrate WhatsApp to MVP plans

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   New  ·  12 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Diana Joy commented  ·  Jul 15, 2024  ·  Edit…  ·  Delete…

   The capability to us AU number for whatsapp.

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   Diana Joy supported this idea  ·  Jul 15, 2024

9. Customize the details that will show in the downloaded user list file.

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Diana Joy shared this idea  ·  Jul 10, 2024

10. Ability to answer the calls from other user using desk phone.

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    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Jun 26, 2024

11. Integration of Twilio and RingCentral for SMS services in Australia

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Jun 20, 2024

12. Set up rules for auto adding users to groups based on job title

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Jun 19, 2024

13. Increase Data Retention for Automatic Call recording (Data Retention Policy)

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Diana Joy commented  ·  Jun 19, 2024  ·  Edit…  ·  Delete…

    It will be good if we could extend the duration of data retention for call recording so that customers can still download recordings in case we will be needing it.

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    Diana Joy supported this idea  ·  Jun 19, 2024

14. Capability to access the missed calls of other user using desk phone and customize the role for call logs.

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    Diana Joy shared this idea  ·  Jun 12, 2024

15. Ability to have different caller id name to a different numbers on the account

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    Diana Joy shared this idea  ·  Jun 10, 2024

16. Custom roles

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    0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Jun 4, 2024

17. Fax document time details

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    0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Jun 3, 2024

18. Enable SMS feature for korea numbers

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  May 7, 2024

19. RC app report

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Apr 26, 2024

20. The performance report should show the percentage/counts of the internal transfer and external transfer

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Diana Joy shared this idea  ·  Apr 12, 2024