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30 results found

  1. RingCX - Messaging Targeting Rules to Detect Digital Queue Business Hours

    1 vote

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Jethro shared this idea  · 

  2. RingCX - Email Parking

    1 vote

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    Needs More Information  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Jethro shared this idea  · 

  3. RingCX - Matching disposition in Voice and Digital Queues

    2 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Jethro shared this idea  · 

  4. Service Status Notification Tester

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jethro shared this idea  · 

  5. Enhancement Request to show all extensions in the Corporate Directory

    14 votes

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    Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Jethro shared this idea  · 

  6. Include an indicator of the Primary Number when downloading a User List

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jethro shared this idea  · 

  7. Ability to edit global filters on a shared Business Analytics dashboard

    4 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Jethro supported this idea  · 

  8. Improve exporting of data for RingCentral chats/conversations

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. Analytics Report that includes both calls from RingCentral and Contact Center

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jethro shared this idea  · 

  10. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Jethro supported this idea  · 
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