Settings and activity

12 results found

1. Ability to send a fax with an alert that the incoming fax is confidential to the recipient

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Rashel supported this idea  ·  Jul 24, 2026

2. opt out date

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Rashel supported this idea  ·  Jun 30, 2026

3. ACE - Need new Industry for IT Support

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Rashel supported this idea  ·  Jun 26, 2026

4. Ability to add a rule in our Workflows to not trigger the Automated SMS during holidays.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Rashel shared this idea  ·  Jun 19, 2026

5. Call Recording - Ability to be Paused by Caller(external)

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rashel supported this idea  ·  Mar 19, 2026

6. The customer wanted to use ATA as a paging device and to be added in a paging group.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Rashel supported this idea  ·  Mar 16, 2026

7. Just want to receive call notes only for calls that are routed to a specific user extension regardless whoever user answers it.

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Rashel shared this idea  ·  Dec 26, 2025

8. Allow incoming calls to follow user ring settings even when the desk phone is set to Do Not Disturb (DND).

   17 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rashel supported this idea  ·  Oct 23, 2025

9. AI Notes in Microsoft Teams Embedded RC App

   6 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Rashel supported this idea  ·  Aug 21, 2025

10. Role-Based Access Control by Site and Department

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rashel supported this idea  ·  Aug 20, 2025

11. Option to answer limited number of active calls per call queue

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Rashel supported this idea  ·  Aug 8, 2025

12. Include Auto-Answer in User Template

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rashel shared this idea  ·  Aug 7, 2025