Settings and activity

110 results found

1. Call Recording transription

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 13, 2025

2. AUTOMATIC DOWNLOAD OF CALL RECORDING

   10 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 13, 2025

3. Call queue call member priority

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 7, 2025

4. Increase the number of callers allowed in queue to 50 callers

   11 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 7, 2025

5. Ability to brand the performance reports with company logo

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  Aug 5, 2025

6. Ability to brand the performance reports with company logo

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  Aug 5, 2025

7. To have the ability or option to transcribe an existing call Recording

   10 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jul 30, 2025

8. Allow multiple participants in conference call using Mitel phone

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jul 29, 2025

9. AI Receptionist_ Speed of response

   10 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jul 24, 2025

10. Custom Fax Cover Pages (as is available in RC Phone)

    16 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 22, 2025

11. customize a note in fax cover page from the admin portal

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 22, 2025

12. ability to received SMS notification in T-mobile number

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 10, 2025

13. Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Jul 3, 2025

14. Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers."

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Jul 3, 2025

15. Option to download reports for all users call forwarding settings

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 27, 2025

16. send automated sms link from IVR key presses

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 24, 2025

17. Delete bulk messages/Conversation in Unified App

    151 votes

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    Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 17, 2025

18. Add users presence in bulk

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 12, 2025

19. Add Presence Feature for Common Area Phones

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 10, 2025

20. have the ability to organize incoming faxes into folders or labels

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 10, 2025