Settings and activity

116 results found

1. Show Original Callers Number in Caller ID when Transferring calls to External numbers

   87 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 28, 2026

2. Automatic Fax forwarding to a number

   17 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 19, 2026

3. Request for customizable Welcome messages

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 12, 2026

4. the ability to receive email notifications for Shared SMS.

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 8, 2026

5. i would like to show the number of pages per fax sent and received under call log

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  May 5, 2026

6. Admin Control to Disable User Changes to Ring Volume and DND Settings on Desk Phones

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Apr 13, 2026

7. company fax to print in fax machine in the fax only extension

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Mar 10, 2026

8. Call Masking for credit card transactions need to be available for mvp plans.

   40 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Mar 3, 2026

9. Make all wireless headphones compatible with RC apps

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 20, 2026

10. The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style.

    9 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 19, 2026

11. Ability to access faxes for all extensions under one or multiple users/app

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 18, 2026

12. Stop second incoming calls from continually ringing over the top of an existing call

    31 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 11, 2026

13. Ability to **respond** to short code SMS messages.

    181 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 6, 2026

14. Ability to send daily reports as a CSV file via email in RingSense, rather than as a downloadable file.

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Feb 4, 2026

15. Support for Wider Range of Headset Brands

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 15, 2026

16. Ability to answer Apple Verification Calls

    56 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 8, 2026

17. Add Presence for call group/queue

    22 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 5, 2026

18. All Account Extensions Section in Admin Portal

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Dec 30, 2025

19. super admin can get access to the voicemail of her user's extension member.

    12 votes

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    2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Dec 22, 2025

20. IVR Path reporting on standard Analytics

    33 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Dec 8, 2025