← RingCentral Ideas

Settings and activity

31 results found

  1. Increase TCR Filters, to include sites and departments

    19 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  2. Remove email notification to the users when adding or remove users in call monitoring.

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  3. Disable Call Monitoring Notification

    10 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  4. Feature Add: Being able to receive codes from Verification short codes

    35 votes
    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  5. Corporate Directory - External contacts

    19 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  6. give option a user to access call logs for particular users

    5 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  7. Send a Copy of Outbound Fax to Email or Specific Number

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Jason shared this idea  · 

  8. Access to AI content

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  9. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    47 votes
    Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  10. Export Adoption & Usage

    5 votes
    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jason commented  · 

    Ability to export Adoption & Usage data, not just for downloading, but also for integrating with other tools and systems. This feature would allow users to extract comprehensive reports on user engagement, platform adoption, and overall usage patterns. The data could be exported in various formats, such as CSV, Excel, or API integrations, enabling seamless integration with analytics platforms or business intelligence tools. This would provide deeper insights into user behavior and adoption trends, facilitating more strategic decision-making and performance tracking over time.

    Jason supported this idea  · 
    Jason shared this idea  · 

  11. Is there a way to enable HD video in the ringcentral app with a registry key or config file for all computers on our network?

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  12. AI call summary in the admin portal

    11 votes
    New  ·  1 comment  ·  RingSense & AI » Other  ·  Admin →
    How important is this to you?
    Jason shared this idea  · 

  13. Administrator be able to see all users text messages

    35 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  14. Full Agent Login Time Reporting Capabilities

    36 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  15. Autoreply Text Messages

    4 votes
    Planned  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  16. CNAM feature for Canada

    83 votes
    Under Review  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  17. RingCentral Analytics Reports to sync with Salesforce Analytics

    5 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  18. RingCentral for Salesforce: Record Types and Picklists

    12 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  19. Allowing Custom Answering Rules to be exported and imported

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 

  20. Meeting insights thru MS Teams

    3 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Jason supported this idea  · 
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