Settings and activity

106 results found

1. Ability to access faxes for all extensions under one or multiple users/app

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 18, 2026

2. Stop second incoming calls from continually ringing over the top of an existing call

   31 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 11, 2026

3. Ability to **respond** to short code SMS messages.

   177 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 6, 2026

4. Ability to send daily reports as a CSV file via email in RingSense, rather than as a downloadable file.

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  Feb 4, 2026

5. Support for Wider Range of Headset Brands

   11 votes

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   New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 15, 2026

6. Ability to answer Apple Verification Calls

   53 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 8, 2026

7. Add Presence for call group/queue

   21 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 5, 2026

8. All Account Extensions Section in Admin Portal

   3 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Dec 30, 2025

9. super admin can get access to the voicemail of her user's extension member.

   11 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Dec 22, 2025

10. IVR Path reporting on standard Analytics

    32 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Dec 8, 2025

11. Access to call transcript history for all users

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Dec 5, 2025

12. Ability to have more than 25 devices in a paging only group

    54 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Nov 19, 2025

13. Multiple User on Operator

    23 votes

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    New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Oct 29, 2025

14. desk phone pairing for Yealink T58W

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Oct 28, 2025

15. SMS logs download per user

    8 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Oct 27, 2025

16. Create a single task for queue calls | RingCentral for Salesforce

    7 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Oct 20, 2025

17. Auto-Reply OOO for Direct Messages

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 30, 2025

18. Remove Automatic check on "Add opt-out message" when sending SMS

    63 votes

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    New  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 23, 2025

19. Make all numbers assigned to other users in RingCentral account to appear under my profile in Zapier Integration.

    4 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 15, 2025

20. Ability to reroute the caller back to company greetings from the announcement only extension

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Sep 15, 2025
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    Jason commented  ·  Sep 15, 2025  ·  Edit…  ·  Delete…

    We are wanting to make it so when a announcment only message is played it then reroutes to the main greeting so the caller can select a different option instead of just hanging up

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