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Phone & Messaging: Admin Portal

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Increase the number of callers allowed in queue to 50 callers

Increase the number of callers allowed in queue to 50 callers

9 votes

Gianelle shared this idea · Feb 22, 2024 · Report… · Admin →

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Gianelle commented · March 6, 2025 11:27 AM · Report

We would like to request an update to increase the maximum number of callers allowed in the queue. Currently, we have to create multiple overflow queues due to the 25-caller limit, which impacts our reporting accuracy.

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