Settings and activity

24 results found

1. Add options to improve call forwarding (from providers like Google Voice)

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Jul 16, 2025

2. Ability to change Company Main number type to Voice only

   25 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Jun 23, 2025

3. Removing whisper when Smart AI is enabled

   5 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Jan 29, 2025

4. Option to Delete Default Team

   12 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Jan 13, 2025

5. Mass SMS/MMS to Contacts

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Dec 30, 2024

6. MASS TEXTING USING RINGCENTRAL APP

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Dec 30, 2024

7. Idle behavior shows users offline even though they are available and logged into RC.

   135 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Dec 16, 2024

8. Ability to answer more than 1 call from a call queue.

   49 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Dec 10, 2024

9. Show Original Callers Number in Caller ID when Transferring calls

   30 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Keno supported this idea  ·  Dec 4, 2024

10. Ability to change the audio conference call hold music - same as user hold music choices

    5 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Oct 24, 2024

11. Send Fax to multiple extension/recipient

    73 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Sep 20, 2024

12. Cordless Phone participation in Shared Lines (branched off of Shared Line/RingGroups line item)

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Sep 11, 2024

13. Caller ID name should be visible for Toll Free

    137 votes

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    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Keno commented  ·  Sep 5, 2024  ·  Edit…  ·  Delete…

    Toll free Caller ID feature

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    Keno supported this idea  ·  Sep 5, 2024

14. SKU to bill recording storage per minute (usage)

    4 votes

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    0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Aug 22, 2024

15. Increase amount of members for simultaneous forwarding in a call queue.

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Aug 9, 2024

16. Option to disable outbound calls

    28 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Aug 8, 2024

17. Make Mobile Phone App compatible with Blue Tooth Hearing Aids.

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Jul 9, 2024

18. Increase the number of Softphones per user

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Jul 9, 2024

19. SMS forwarding settings

    51 votes

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    Future Consideration  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Jun 26, 2024

20. Access all voicemail boxes from the App

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Keno supported this idea  ·  Jun 26, 2024