Settings and activity

6 results found

1. Missed call should show on extensions that does not answer call in ring group or call queue

   20 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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2. Remove missed call from queue members if answered

   219 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

3. Audit Trail for User Group Name

   7 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steve shared this idea  ·  Feb 5, 2025

4. Analytics Abandoned calls

   5 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Oct 15, 2024

5. Send webhooks for Unified Presence events

   8 votes

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   Planned  ·  1 comment  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  May 16, 2024

6. Option to Automatically place call queue members to available status

   8 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Apr 24, 2024
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   Steve commented  ·  Apr 24, 2024  ·  Edit…  ·  Delete…

   Has there been any movement on this at Ring Central? Would love to see this feature.

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