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Settings and activity

29 results found

  1. Add Page count on fax when generating a report from REPORT>CALL LOG

    21 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Salvador supported this idea  · 

  2. Enable recording disclaimer in RCV

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Salvador supported this idea  · 

  3. Feature Request: Continuous Call Monitoring

    13 votes

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    1 comment  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    Salvador supported this idea  · 

  4. Schedule download of User list

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Salvador supported this idea  · 

  5. Restrict users from changing the profile picture

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Salvador supported this idea  · 

  6. When a callback request is offered to the agent, the agent can reject or answer the call using the RingCX agent application.

    26 votes

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    3 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Salvador supported this idea  · 

  7. Permanently minimize the AI Notes and Transcript box

    86 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    Salvador supported this idea  · 

  8. Add Inbound Fax Analytics

    25 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Salvador supported this idea  · 

  9. Report Summary of Blocked numbers

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Salvador supported this idea  · 
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