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Settings and activity

8 results found

  1. Checking the Firmware version via the admin portal

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tom supported this idea  · 

  2. Centralized management of device upgrades/firmware

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Tom supported this idea  · 
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    Tom commented  · 

    We need to be able to test a firmware update to a small test group to vet out the update before it is pushed to production. The last 2 updates caused significant downtime with phones being caught in a reboot loop.

  3. Account-Wide Firmware Update Push for RingCentral-Managed Desk Phones

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tom supported this idea  · 
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    Tom commented  · 

    We need to be able to test a firmware update to a small test group to vet out the update before it is pushed to production. The last 2 updates caused significant downtime with phones being caught in a reboot loop.

  4. Option to Manually Trigger Early Firmware Updates for Desk Phones

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    An error occurred while saving the comment
    Tom commented  · 

    We need to be able to test a firmware update to a small test group to vet out the update before it is pushed to production. The last 2 updates caused significant downtime with phones being caught in a reboot loop.

    Tom supported this idea  · 

  5. Mitel Do Not Disturb presence

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Tom supported this idea  · 

  6. Disable email notifications for call recordings

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tom supported this idea  · 

  7. presence key in Mitel phones to use for blind transfer to retain the caller id of the original caller

    7 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Tom supported this idea  · 

  8. Account-Wide Holiday Settings and/or Holiday Templates

    255 votes

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    28 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Tom supported this idea  ·