Settings and activity
4 results found
-
3 votes
An error occurred while saving the comment 
Avatar49
supported this idea
·
-
11 votes
An error occurred while saving the comment Avatar49
commented
I agree with this idea. Honestly this shouldn't even be an idea, it should be implemented in any enterprise system. Surprised this isn't already part of the RingCentral Suite. Detailed analytics of which who is making what international calls are vital to any company.
Avatar49
supported this idea
·
-
4 votes
An error occurred while saving the comment Avatar49
commented
I agree with this idea. Honestly this shouldn't even be an idea, it should be implemented in any enterprise system. Surprised this isn't already part of the RingCentral Suite. Detailed analytics of which specific toll free numbers are in use are vital.
Avatar49
supported this idea
·
-
76 votes
An error occurred while saving the comment Avatar49
commented
As someone who works for a large Financial Institution who just migrated to RingCentral, this is beginning to be one our our team's largest complaints. Very frustrating to see this has been brought up for over 10 years with no viable solution to make everyone's work life easier. As the Admin for the phone system for our institution, my largest complaint is how RingCentral has tried "reinventing" the wheel on many of it's features (not just this one), instead of sticking with the tried and true features of legacy PBX phone systems. Please take a look at providing a fix for this. Even a simple checkbox on the Call Queue settings to choose what the "ignore" button does would be wonderful.
Avatar49
supported this idea
·
I wholeheartedly agree with this idea. Honestly this shouldn't even be an idea, it should be implemented in any enterprise system. Surprised and honestly disturbed that this isn't already part of the RingCentral Suite. Detailed analytics of which international calls is a must and it shouldn't even be that hard to implement. Between this and missing any kind of analytics for Toll free numbers , RingCentral is really dropping the ball.