Settings and activity
6 results found
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5 votes
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16 votes
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Reymon Marana
commented
Request to enable contacts synced from the mobile app (including iPhone contacts) to automatically appear on the desktop app, so all contacts are accessible across devices using the same account.
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280 votes
An error occurred while saving the comment Reymon Marana
commented
Feature Request:
Enable AI Notes, including real-time transcription and call summaries, to work for calls answered on desk phones (e.g., Yealink T48U) in addition to the desktop app. Ideally, the desk phone should sync with the RingCentral app so that AI note-taking and summaries are automatically available regardless of the device used to answer the call.This addresses the current limitation while maintaining a seamless experience for users who primarily use desk phones.
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2 votes
An error occurred while saving the comment Reymon Marana
commented
Currently super admins do not have access to restrict access to default teams for specific users.
We would like to request an enhancement on the app to allow account admins to restrict access to default teams for specific users, even if they are automatically added by the system. This would enable admins to:
Keep the default team for organizational purposes.
Exclude certain users from viewing or interacting with the team.
Maintain control over sensitive information shared within default teams.
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53 votesReymon Marana
supported this idea
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2 votesReymon Marana
supported this idea
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An error occurred while saving the comment Reymon Marana
commented
It would be great to have the feature restored that allows users to click directly on a number to dial, instead of having to highlight it and press F6 on the keyboard.
This would also eliminate the need to download RingCentral for Chrome to use the click-to-dial feature, preventing the issue of dual dialers when calls come through RingCentral sources.
Feature Request: Manage Meeting Configurations Directly in RingCentral
I would like to request a feature enhancement that allows users to manage and modify existing meeting configurations directly within the RingCentral platform, without needing to switch to external applications.
Currently, users may need to navigate between multiple tools to update meeting settings, which adds complexity to the workflow and increases the need for additional training. Enabling full meeting configuration management within RingCentral would streamline the user experience, improve efficiency, and reduce dependency on other applications.
Key benefits:
Centralized meeting management within a single platform
Improved user productivity and simplified workflows
Reduced training requirements for end users
Better overall user experience
This enhancement would be especially valuable for teams that frequently schedule and manage meetings and are looking for a more seamless and integrated solution.
Additionally, at this time, we’re unable to revert the application to a previous design or restore the earlier behavior of RingCentral Video meetings. However, we hope the development team can consider adding an option that would allow customers to revert to an earlier RCV version upon request.