Settings and activity

33 results found

1. Improved Handling of iOS/Android Call Screening in Predictive Dialer with Enhanced Voicemail Detection Profiles

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   New  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Oct 21, 2025

2. DSCP for RCV

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Oct 14, 2025

3. User level option to delete Team on RC app

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Sep 30, 2025

4. The customer wanted the option to change the Inbound call detail information in the RingCX|Agent application from DNIS to Caller ID Name.

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   7 votes

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Sep 24, 2025

5. RingCX Wait Announcement

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   Needs More Information  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ernest commented  ·  Sep 19, 2025  ·  Edit…  ·  Delete…

   The customer would like to permanently disable Wait announcement on their RingCX

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   Ernest shared this idea  ·  Sep 19, 2025

6. Granular Control for the RingCentral for Teams Embedded App

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   Needs More Information  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Sep 11, 2025

7. Org-Wide SMS Number Block

   34 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Sep 11, 2025

8. Removing an agent from agent group

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Sep 8, 2025

9. standard Android Push Notifications (via Firebase Cloud Messaging - FCM)

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Ernest shared this idea  ·  Sep 3, 2025

10. automatically detect RoboCalls

    5 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Aug 15, 2025

11. Allow 911 notification email/SMS recipients to be specified by location

    46 votes

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    Planned  ·  19 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jul 25, 2025

12. Access Analytics Reports and Call Queue Admin without changing the role and permission

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jul 21, 2025

13. Add support for virtual cards (*.vcf) files

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jul 10, 2025

14. Cross-site Access Management

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Jul 10, 2025

15. Ability to Forward Extension to Queue Without Causing a Loop

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Jun 30, 2025

16. DND Timer for Lunch

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jun 30, 2025

17. Assign co-host in RingCentral Video

    84 votes

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    Future Consideration  ·  19 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jun 25, 2025

18. ability to check audit trail for more than 180 days

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Jun 19, 2025

19. Account Validation Prompt

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  Jun 11, 2025

20. disable AI for Meetings

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Edit…  ·  Delete…  ·  Admin →
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    Ernest shared this idea  ·  May 20, 2025