Set a designated keypress for repeat menu greeting
have contacted support and was informed that in the IVR menu the only option we have to repeat the menu is set only to the # and * keypress, we would like to designate this to a number keypress which is not available currently in the option
9
votes
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Anonymous
commented
This should be up to the organization to decide instead of only using the system defaults. Other phones systems/ PBX's allow custom programming for repeating menu greeting and returning to the previous menu.