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10 results found

  1. SMS for RingCentral UK and EU Brands

    6 votes

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    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Adrian commented  · 

    This SMS feature is critical for our EMEA tenants, as well as RingCentral's India tenant. Consider RingEX India tenant as well please.

    Adrian supported this idea  · 

  2. Receive OTP from websites

    209 votes

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    Under Review  ·  46 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Adrian commented  · 

    This OTP feature to receive verification codes is critical for US tenant, as well as RingCentral's India tenant. Consider RingEX India tenant as well.

    Adrian supported this idea  · 

  3. Voicemail Notification Emails for Voice Queues with Text Transcripts

    11 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Admin →
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    Adrian supported this idea  · 

  4. Show Original callers number when Transferring calls to Contact Centre

    23 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Admin →
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    Adrian supported this idea  · 

  5. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    22 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Adrian supported this idea  · 

  6. Include Name & Number in Caller ID

    24 votes

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    Under Review  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Adrian supported this idea  · 

  7. Phone Books to allow import of contacts

    13 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Admin experience  ·  Admin →
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    Adrian supported this idea  · 

  8. Remove CCRN's from Outbound CallerID options

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Adrian supported this idea  · 

  9. Outbound Caller ID Limitations

    33 votes

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    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adrian supported this idea  · 

  10. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    23 votes

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    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adrian supported this idea  ·