← RingCentral Ideas

Settings and activity

7 results found

  1. Transfer Call to Queue Voicemail Directly

    23 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Austin commented  · 

    We really need the ability to go into a user's Incoming Call Flow settings and direct voicemails they receive to a queue voicemail box. Right now, you can only send it to the user's voicemail or a message-only extension, but not the queue voicemail box itself. Please add this functionality!

    Austin supported this idea  · 

  2. Ability to remove the option to receive voicemail notification when receiving faxes

    15 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Austin commented  · 

    This issue causes a lot of confusion for our users. Please add the ability to not have faxes be reflected as voicemail notifications on physical phones.

    Austin supported this idea  · 

  3. Hide Main Company Number on Multi-Site Accounts

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Austin supported this idea  · 

  4. Forward a voicemail to another extension

    35 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Austin supported this idea  · 

  5. Add reorder feature for custom rules

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Austin commented  · 

    Please add this feature. We juggle multiple custom rules that sometimes overlap and it would be very helpful to be able to prioritize them so if two or more rules do overlap, we can specify which one takes priority.

    Austin supported this idea  · 

  6. Ability to prioritize custom rules

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Austin supported this idea  · 
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    Austin commented  · 

    Please add this feature! We have multiple custom rules that sometimes overlap and it would be very helpful to be able to prioritize them.

  7. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    88 votes
    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Austin supported this idea  ·