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Ability to remove the option to receive voicemail notification when receiving faxes

Ability to remove the option to receive voicemail notification when receiving faxes

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Kennan shared this idea  ·   ·  Report…  ·  Admin →
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  • Crystal commented  ·   ·  Report

    I agree, this has caused numerous problems in our organization.

  • Adam commented  ·   ·  Report

    I was pointed to this link as a place I could add a "feature suggestion". So yes please, for the love of God disable these voicemails for fax notifications. Who thought ANYONE wants this, let alone made it impossible to turn off? This is clearly a bug in system, and I have spoken to a few people at Ring Central who acknowledge the problem, but have told me everything from "it's normal" to the notifications are needed for SOC 2 compliance. Seriously, we need a voicemail, on a desk phone, for a fax to be compliant???? Has everyone there lost their mind? Either disable this stupidity or give us the option to do so.

  • Sara commented  ·   ·  Report

    Please add an option to disable when Fax messages are delivered to the mailbox that the platform reads off the date/timestamp that the fax messages are received messages are received.