Settings and activity

20 results found

1. ability to send fax using the call queue number

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ryan supported this idea  ·  Apr 28, 2026

2. Capability to synchronize user status across both RingEX and RingCX platforms.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 7, 2026

3. Transfer RingCX Call Via RingEX HUD

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 7, 2026

4. Closed Caption in CX

   4 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 2, 2026

5. call back to follow queue business hours

   23 votes

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   New  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 2, 2026

6. Align RingCX Agent 'Stats' Tab with Real-Time Analytics: Split 'Presented' into Inbound & Outbound

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   25 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 2, 2026

7. AI receptionist checks availability of user extension before transfer

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 1, 2026

8. Support shared lines when a user logs into a hot desk phone

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Apr 1, 2026

9. Allow for default Standard User when logged out of Hot Desk Phone

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 1, 2026

10. Limited Extension + Hot Desk Device - Phone Number

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

11. Show your extension number on desk phone

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

12. Customized ringtone for Desk phone

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

13. Desk Phone Pairing and Inbound Calls

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

14. Desk phone caller ID

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

15. Devices with expansion modules can't be members of a shared line group

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

16. Ability to rename desk phone line keys presence)

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

17. Add Shared Lines Functionality to the Desktop App

    4 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

18. Page to Hot Desk Phones

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

19. Enable Hot-Desk on all Phones

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 1, 2026

20. Presence on Limited Extension

    25 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Ryan supported this idea  ·  Apr 1, 2026