← RingCentral Ideas

Settings and activity

4 results found

  1. AI Assistant - consolidate the number of times "AI is Taking Notes"

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Dave supported this idea  · 

  2. Silent Monitor, Coach, Barge - Update prompt when user is already being monitored

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Dave supported this idea  · 

  3. Allow multiple supervisors to monitor a call simultaneously

    44 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Dave commented  · 

    One manager will frequently ask a second manager to monitor a call for training and customer retention purposes

    Dave supported this idea  · 

  4. Allow multiple people to call monitor at the same time

    65 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dave supported this idea  ·