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Settings and activity

9 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    811 votes

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    169 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Alexis supported this idea  · 

  2. Admin have ability to monitor all employee chats live

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Alexis supported this idea  · 

  3. Exporting Team Chats in Desktop App

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Alexis supported this idea  · 

  4. Allow Super Admin to view group messages in Ring Central

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Alexis supported this idea  · 

  5. Add support for Polycom phone pagination feature

    5 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Alexis supported this idea  · 
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    Alexis commented  · 

    This was offered to us to relieve some issues that we were experiencing with RingCentral and it does not work properly. RingCentral shouldn’t offer something that isn’t fully compatible with a customer’s phone system purchased through RingCentral. We have had issues with the pagination working on our Polycom phones as well. I’m disappointed in RingCentral.

  6. Restart multiple phones at once

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Alexis supported this idea  · 

  7. Call Park Notification Control in the RingCentral Desktop App

    118 votes

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    Under Review  ·  41 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Alexis supported this idea  · 

  8. Call Park Ringing | Add option to not ring on everyone's phones when a call is parked

    16 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Alexis supported this idea  · 

  9. Monitoring RC Chat Messages for Human Resources and Security

    18 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Alexis supported this idea  ·