Call Park Ringing | Add option to not ring on everyone's phones when a call is parked
Hi Team - Having the option to put the call in the call park & not have it ring to anyone but be able to tell someone that there is a call in call park 1 for them so that individual can pick it up would be very helpful. As of now, every single person's phone rings as soon as a call was in park one and everyone is alerted who was in the call park on the screen.
16
votes
Mark Dane
shared this idea
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Kevin
commented
It makes no sense to get a notification for a parked call. In a big office, the call is usually not parked for me. I end up ignoring missed calls and voicemails because I'm conditioned to think any notification may just be another parked call that's not for me.
Why would anyone want to be notified of every parked call in the office? The current functionality makes no sense.