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  1. 5 votes

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    Lisa commented  · 

    More information: A RingCX agent can answer an incoming call center call on a RingCentral desk phone but that is it. Why can't they use the desk phone to transfer calls? They have to do call manipulation (hold, transfer, etc) on the web app and cannot use the phone for these functions.

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  2. 1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. 36 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Lisa supported this idea  · 
  4. 35 votes

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  5. 15 votes

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  6. 56 votes

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    Lisa supported this idea  ·