Settings and activity

137 results found

1. SMS Auto-Forwarding

   108 votes

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   Under Review  ·  31 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Jan 21, 2026

2. Show Toll-free minute usage in Service Web

   73 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Jan 21, 2026

3. Ability to dial out while there is an incoming call

   99 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Jan 21, 2026

4. SMS Signature

   91 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Jan 21, 2026

5. Enable/Disable OnDemand Call Recording by user (not system wide)

   86 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Jan 21, 2026

6. Audo Dial (RingDown) feature for Cisco ATA191

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Feb 18, 2026

7. Shared SMS were multiple users can receive and send SMS on specific number

   1,446 votes

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   Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Oct 29, 2025

8. Provide a way to directly leave voicemails without first calling someone

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney commented  ·  Oct 22, 2025  ·  Edit…  ·  Delete…

   This is a basic feature in several old phone systems called Express Messaging.

   Please make this happen soon!!

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   7549 Rodney supported this idea  ·  Oct 22, 2025

9. Settings to automatically keep the keypad on the ringcentral app attached and not pop out.

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Oct 21, 2025

10. Disable dial pad pop out

    34 votes

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    New  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 21, 2025

11. Text Rules

    5 votes

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    2 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

12. Allow the ability to view calls waiting in call queue outside of Contact Center

    4 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

13. call back function in call queues for long waiting callers

    4 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

14. Automatic Name Retention for Numbers Converted to Contact Center

    8 votes

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    0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

15. IVR Transfer for Full Call Queues

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

16. Display Caller ID Name On MAX Agent

    7 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

17. Admin Portal: "Automatic" or "Manual" desktop app update push for new releases

    10 votes

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    1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

18. Ability to Print Email Chain

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

19. Automatically disconnect the RC App from Max Agent when call ends.

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025

20. Add ability to pull call waiting in queue

    22 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 20, 2025