← RingCentral Ideas Settings and activity 25 results found RingCX IVR press path report 23 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 3 comments · RingCX » Realtime & historical analytics · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Eric commented · Aug 7, 2025 · Edit… · Delete… This is a huge reporting piece missing in Ringcentral. Our organization previously had GoTo, which allowed us to view keypresses in call logs, and it's a big step backwards with Ringcentral not having this. Save Submitting... Eric supported this idea · Aug 7, 2025 Configure Agent States to Be Queue Specific 2 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · RingCX » Admin experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating RCX | Exporting reports with OB caller ID 3 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 1 comment · RingCX » Realtime & historical analytics · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Allowing to answer RC app calls with the shortcut key even if its outside the RC app 8 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 3 comments · Phone & Messaging » Application · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Eric supported this idea · Mar 27, 2025 Add Global Hotkeys 2 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · RingCentral Contact Center » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Eric shared this idea · Mar 26, 2025 ← Previous 1 2 Next →
This is a huge reporting piece missing in Ringcentral. Our organization previously had GoTo, which allowed us to view keypresses in call logs, and it's a big step backwards with Ringcentral not having this.