← RingCentral Ideas Settings and activity 3 results found Quality of Service (QoS) Portal for RingCX Calls 68 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 12 comments · RingCX » Realtime & historical analytics · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Chris commented · Jan 12, 2026 · Edit… · Delete… The QoS analysis is incredibly helpful in the RingEX. I thought RingCX benefitted from the same feature and was very disappointed after the implementation. I hope it is added soon. Save Submitting... Add Opt-In Surveys at Call Start, Auto-Prompted at Call End 20 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · RingCX » Interaction routing, workflow & queuing · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Chris supported this idea · Oct 30, 2025 Add time based variable to holiday configuration 59 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 16 comments · RingCX » Interaction routing, workflow & queuing · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Chris supported this idea · Oct 30, 2025
Chris
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The QoS analysis is incredibly helpful in the RingEX. I thought RingCX benefitted from the same feature and was very disappointed after the implementation. I hope it is added soon.