Multi-Site Directory
Add the ability for clients that have multiple sites to use either a 'company directory' or 'site directory'. For 'site directory', this will limit callers to identify individuals at the site they have called into. Additionally, you could use an extension list to build the site directories and allow the IVR to point to that extension list only.
10
votes
Brett
shared this idea
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Jose
commented
I have multiple campuses in our University environment and would like each campus (site) to only see users in their site when using the directory.