Settings and activity

13 results found

1. Archiving call recordings made prior to installing archiver

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Oct 27, 2026

2. Allow Custom Text Labels/Extension Names alongside Caller ID on Standard User Extensions

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Oct 20, 2026

3. Option to retrieved a deleted Custom Greeting

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Oct 1, 2026

4. Remove Security code Whenever I log in on the Account

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Sep 21, 2026

5. Option to Restrict the SMS Server for Metada, logs, and message content to be stored in US based servers only

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Sep 11, 2026

6. Disable Shared Inbox Feature on the Admin Portal

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Sep 1, 2026

7. Simplified SMS Interface for Shared Inbox

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Sep 1, 2026

8. Ability to detect headphone in use when accessing the app virtually

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Aug 10, 2026

9. Conversational AI Receptionist SMS Handling

   5 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Jul 21, 2026

10. Be able to use the *9 to record a call even if the automatic call recording is also enable.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Shannon supported this idea  ·  May 5, 2026

11. Include contents of SMS/MMS on the Logs

    171 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Shannon supported this idea  ·  May 1, 2026

12. Option to have the lists of website that cannot send short code with RingCentral or VoIP numbers

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Shannon shared this idea  ·  Apr 10, 2026

13. Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.

    59 votes

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    New  ·  19 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Shannon supported this idea  ·  Apr 8, 2026