Settings and activity

9 results found

1. Option to Restrict the SMS Server for Metada, logs, and message content to be stored in US based servers only

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Sep 11, 2026

2. Disable Shared Inbox Feature on the Admin Portal

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Sep 1, 2026

3. Simplified SMS Interface for Shared Inbox

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Sep 1, 2026

4. Ability to detect headphone in use when accessing the app virtually

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Aug 10, 2026

5. Conversational AI Receptionist SMS Handling

   5 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Jul 21, 2026

6. Be able to use the *9 to record a call even if the automatic call recording is also enable.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  May 5, 2026

7. Include contents of SMS/MMS on the Logs

   168 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  May 1, 2026

8. Option to have the lists of website that cannot send short code with RingCentral or VoIP numbers

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Shannon shared this idea  ·  Apr 10, 2026

9. Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.

   29 votes

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   New  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Shannon supported this idea  ·  Apr 8, 2026