Settings and activity

51 results found

1. Disable greeting for internal calls

   17 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jul 8, 2026

2. Barge, Whisper, and Listen-In in RingEx for Hubspot

   15 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jul 7, 2026

3. Support Skin Tone Selection for Smiley Face Emojis

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jul 6, 2026

4. Dynamic Holiday Custom Rule Management

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 30, 2026

5. New Skill Request: Send Emails

   14 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 29, 2026

6. Per-User Customization for AI Note-Taking Announcements

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 26, 2026

7. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

   16 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 19, 2026

8. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 18, 2026

9. Case Portal: make all cases visible in the case portal

   6 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 16, 2026

10. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 12, 2026

11. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

    14 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 12, 2026

12. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 10, 2026

13. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

    15 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminPratyusha (Senior Product Manager, Productivity, RingCentral) responded

    Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

    ECOview supported this idea  ·  Jun 10, 2026

14. Add Device for BYOC Numbers

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 10, 2026

15. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 5, 2026

16. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 4, 2026

17. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 27, 2026

18. Improve SMS Shared Inbox Visibility Across Assigned Users

    38 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 14, 2026

19. RingCentral Video Dial In

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 14, 2026

20. SMS Shared inbox: Resolve feature

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 12, 2026