Settings and activity
11 results found
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7 votes
An error occurred while saving the comment An error occurred while saving the comment 
Nathan
commented
I asked for this to be fixed when they first released it, several years on and it is still not fixed.
Case Number: 13614081 (September 2021).
Nathan
supported this idea
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128 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more about managing the shared directory of external contacts here!
An error occurred while saving the comment Nathan
commented
What was delivered was the barest minimum sadly.
You cannot see the imported contacts to edit them, it is really intolerant of any spaces in your telephone numbers and MUST have the country code in all of them.
You have to keep manually updating them with a CSV! - not at all greatthe documentation is here:
https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US -
Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.
13 votesAn error occurred while saving the comment Nathan
commented
What was delivered was the barest minimum sadly.
You cannot see the imported contacts to edit them, it is really intolerant of any spaces in your telephone numbers and MUST have the country code in all of them.
You have to keep manually updating them with a CSV! - not at all great -
37 votes
An error occurred while saving the comment Nathan
commented
They sort of delivered this:
What was delivered was the barest minimum sadly.
You cannot see the imported contacts to edit them, it is really intolerant of any spaces in your telephone numbers and MUST have the country code in all of them.see: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US
You have to keep manually updating them with a CSV! - not at all grea -
1 vote
An error occurred while saving the comment Nathan
commented
What was delivered was the barest minimum sadly.
You cannot see the imported contacts to edit them, it is really intolerant of any spaces in your telephone numbers and MUST have the country code in all of them.
You have to keep manually updating them with a CSV! - not at all great -
27 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more here!
An error occurred while saving the comment Nathan
commented
What was delivered was the barest minimum sadly.
You cannot see the imported contacts to edit them, it is really intolerant of any spaces in your telephone numbers and MUST have the country code in all of them.
You have to keep manually updating them with a CSV! - not at all great. -
132 votes
An error occurred while saving the comment Nathan
commented
This has also been requested here with another 32 votes:
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48019334-notification-once-the-call-has-been-conferenced-orNathan
supported this idea
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123 votes
An error occurred while saving the comment Nathan
commented
Come on ringcentral, we have been asking for this for years now. It is time it was fixed please.
Nathan
supported this idea
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An error occurred while saving the comment Nathan
commented
There have been lots of complaints about this over the years and ring central have done nothing about it. for the full history see here:- https://community.ringcentral.com/questions/30455/clicking-ignore-call-or-declining-the-call-does-no.html
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4 votesFuture Consideration · 1 comment · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →Nathan
shared this idea
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39 votes
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157 votes
This is now fixed and working, GAL contacts now show up.