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Settings and activity

33 results found

  1. Add an OPT Out Signature line to SMS message automatically

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Noe supported this idea  · 

  2. Auto Text Replies After Hours

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Noe supported this idea  · 

  3. Inbound Group SMS Text

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  4. Allow more than 10 people on a group SMS

    32 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  5. Group text for incoming SMS to main number

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. Increase file size limit when texting pictures

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  7. Share SMS Template across all users in the account

    20 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Better Visibility

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Noe shared this idea  · 

  9. Combined inbox for SMS and Calls

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  10. Payment Processing

    1 vote

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    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Noe shared this idea  · 

  11. Adjust how missed calls are categorized for group calls

    468 votes

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    57 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update January 2024: This is now panned for Q2 2024


    Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!

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    Noe commented  · 

    Crazy how slow things move at RC , this Idea (great idea by the way) was proposed back in 2020.

    Noe supported this idea  · 

  12. Mass SMS/MMS to Contacts

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  13. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    18 votes

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    1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Noe commented  · 

    This idea is running around in several versions, it seems an update is coming by end of 2024, hopefully.

    Noe supported this idea  · 

  14. Mass texting using RingCentral for Salesforce

    3 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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  15. Creating new Contact Groups

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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    Noe commented  · 

    We could use contact "Tags" as well, So we could pull up certain contacts that have a specific tag, Like "Clients", "Prospects" etc..

    Noe supported this idea  · 

  16. Allow multiple users to respond to the main number texts

    84 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  17. New RingCentral - no date stamp for text messages from the day of

    111 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  18. Auto reply SMS to missed calls

    115 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Text from the same main user number

    332 votes

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    56 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
    Noe supported this idea  · 

  20. Sync contacts from portal to deskphones

    36 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Noe supported this idea  · 
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