Settings and activity

38 results found

1. Shared Contact Addition

   9 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Jul 9, 2025

2. Shared SMS were multiple users can receive and send SMS on specific number

   1,242 votes

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Noe commented  ·  Jun 19, 2025  ·  Edit…  ·  Delete…

   This idea has been shared since 2020 but RC has not implemented it. Shared inbox should be available from the RC app, not offered by a third party (Beetexting)

   Please RC, help us with this feature.

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   Noe commented  ·  Jun 19, 2025  ·  Edit…  ·  Delete…

   Hello, this idea was shared in 2020, Can you provide us with an update? Similar ideas have been shared after this one. This option should be available within the RC app.

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   Noe commented  ·  Jun 19, 2025  ·  Edit…  ·  Delete…

   Needs to be integrated in the RC APP. Please!

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   Noe supported this idea  ·  Jul 23, 2024
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   Noe commented  ·  Jul 19, 2024  ·  Edit…  ·  Delete…

   I have been calling RC requesting this feature for many years, it should be part of the many available features.

   There is another version of this idea with more votes, we need to bring the votes up so they know we really need this.

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3. Display Contact Telephone Number In the SMS Inbox

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe commented  ·  Jun 19, 2025  ·  Edit…  ·  Delete…

   Please Vote!!! I would add business name as well under the contact name and number, eliminates the need to open contact profiles.

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   Noe supported this idea  ·  Jun 19, 2025
   Noe shared this idea  ·  Nov 2, 2024

4. View Business Name Under Contact Name

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe shared this idea  ·  Mar 7, 2025

5. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   45 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

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   Noe commented  ·  Nov 22, 2024  ·  Edit…  ·  Delete…

   How about the telephone number next to the contact name once the contact was added?

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   Noe supported this idea  ·  Jul 19, 2024

6. Ability to dial out while there is an incoming call

   91 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Oct 29, 2024

7. Quick Editing Contacts From Texting Inbox

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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   Noe shared this idea  ·  Oct 29, 2024

8. Company-Wide Contact List

   86 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Oct 29, 2024

9. Make Entering Dates Simple Again!

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Noe shared this idea  ·  Sep 20, 2024

10. Add an OPT Out Signature line to SMS message automatically

    44 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Aug 21, 2024

11. Auto Text Replies After Hours

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Aug 21, 2024

12. Inbound Group SMS Text

    27 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Aug 21, 2024

13. Allow more than 10 people on a group SMS

    57 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Aug 21, 2024

14. Group text for incoming SMS to main number

    55 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Aug 21, 2024

15. Increase file size limit when texting pictures

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Aug 16, 2024

16. Share SMS Template across all users in the account

    41 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Aug 16, 2024

17. Better Visibility

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Noe shared this idea  ·  Aug 2, 2024

18. Combined inbox for SMS and Calls

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe shared this idea  ·  Aug 2, 2024

19. Payment Processing

    2 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Noe shared this idea  ·  Jul 31, 2024

20. Adjust how missed calls are categorized for group calls

    478 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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    Noe commented  ·  Jul 25, 2024  ·  Edit…  ·  Delete…

    Crazy how slow things move at RC , this Idea (great idea by the way) was proposed back in 2020.

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    Noe supported this idea  ·  Jul 23, 2024