Settings and activity
40 results found
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6 votes
Noe supported this idea ·
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209 votes
An error occurred while saving the comment Noe supported this idea ·
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382 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple usersAn error occurred while saving the comment Noe commented
Hello, this idea was shared in 2020, Can you provide us with an update? Similar ideas have been shared after this one. This option should be available within the RC app.
Noe supported this idea ·
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797 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
An error occurred while saving the comment Noe commented
Needs to be integrated in the RC APP. Please!
Noe supported this idea ·
An error occurred while saving the comment Noe commented
I have been calling RC requesting this feature for many years, it should be part of the many available features.
There is another version of this idea with more votes, we need to bring the votes up so they know we really need this.
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3 votes
An error occurred while saving the comment Noe commented
Please Vote!!! I would add business name as well under the contact name and number, eliminates the need to open contact profiles.
Noe supported this idea ·
Noe shared this idea ·
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2 votes
Noe shared this idea ·
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44 votesUnder Review ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented.
An error occurred while saving the comment Noe commented
How about the telephone number next to the contact name once the contact was added?
Noe supported this idea ·
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90 votes
Noe supported this idea ·
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1 vote
Noe shared this idea ·
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86 votes
Noe supported this idea ·
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1 vote
Noe shared this idea ·
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44 votes
Noe supported this idea ·
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25 votes
Noe supported this idea ·
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27 votes
Noe supported this idea ·
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53 votes
Noe supported this idea ·
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53 votes
Noe supported this idea ·
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9 votes
Noe supported this idea ·
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41 votes
Noe supported this idea ·
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1 vote
Noe shared this idea ·
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2 votes
Noe shared this idea ·
This idea has been shared since 2020 but RC has not implemented it. Shared inbox should be available from the RC app, not offered by a third party (Beetexting)
Please RC, help us with this feature.