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  1. I love reactions! However, it can take several clicks and mouse movements to actually access reactions. Then you have to do all of that again so you can turn the reaction off. This makes it a little clunkier to use reactions and it is easier to just raise my hand in person than to use the hand raise reaction.

    My suggestion is to add the ability to pin or open a pop up with the reaction options during the meeting (Similar to the chat pop out) or open the reactions menu just by hovering over the button. Or maybe the…

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. perhaps this is available and simply not activated, but a timer for the video calls and a history listing the length of each call would be invaluable

    5 votes

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  3. It would be super helpful if onsite settings were duplicated when duplicating an event. Particularly badges and kiosk settings. That way a new event could be created with minimal changes needed to print badges, rather than having to set up new badges each time an event is duplicated.

    1 vote

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    New  ·  0 comments  ·  RingCentral Events  ·  Admin →
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  4. Another tool our team has used, GoToMeeting, has an option for automatic download of video recordings. It would be nice to have a similar option for Ring Central video

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  5. In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.

    13 votes

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  6. when using the call in to ring central then press 3 to dial out, The system does give enough time and cuts you off before you can finish.

    3 votes

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  7. 1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  8. Whenever I have a video call, it often automatically connects to my phone camera, and I always have to manually change it to my laptop camera. Please have an option where I can remove my phone camera from the list.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  9. In the Business Analytics reports, I'd like to see the time spent on videos or meetings. The time and calls inbound or outbound currently don't include things scheduled through RC Video.

    3 votes

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  10. Avoid getting lost during important meets that happen to deal with temporarily unstable internet - by having an adaptive incoming video OR offering a choice to attendees to disable/resume an incoming video to combat an altering internet.

    1. Automatic method - disappearance/appearance of an incoming video:
      The current set up prompts "screensharing will automatically resume once the network connectivity improves."
      Likewise, we can have similar feature for the incoming video insofar as the network bandwidth supports and then throw a prompt "incoming video will automatically resume once the network connectivity improves." Thus prevent a break in business continuity and make the…

    1 vote

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  11. When someone clicks a reaction, an animated version of the chosen emoji floats upwards from the left side of the screen. The animation of reactions allows participants to express themselves visually during a meeting using emojis. These floating reactions provide immediate feedback to speakers and add energy to the meeting. This feature enhances the remote communication experience! 😊👍🎉

    2 votes

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  12. Live caption would benefit some on the attendees greatly.

    6 votes

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    0 comments  ·  Webinar  ·  Admin →
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  13. The ability to sort/filter "My Created Tasks" category in Workspace, to show Open Tasks only, will make it easier for team members to see what hasn't been actioned, and be able to follow up.

    There is currently a check box on the right side of the tasks, this should be it's own column to allow user to sort. Should be a simple fix :)

    1 vote

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  14. Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be important to have a second host or a co-host:Planned absence of the host; e.g. vacation, training, …Unplanned absence of the host; e.g. sick leave, …In this situation there should be a controlled conference moderation with the co-host having the necessary rights

    18 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  15. I would love for the ability to hide the self-view window when in meetings.

    3 votes

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  16. Adding outside links to follow up automated emails to attendees

    1 vote

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  17. Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also be done with Chats.

    1 vote

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  18. We should be able to add users without extensions. There is something to be said about the convenience of having users on the account. You can easily share recordings to them. However, it is too risky that they will incur unauthorized charges on the account if they have extensions. There should be a way that we can have the best of both worlds, adding users with restrictions.

    1 vote

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  19. Customer is requesting video monitoring for his employees

    1 vote

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  20. Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.

    5 votes

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