1473 results found
-
Ability to access network log for a meeting
During a video call, RC seems to be dropping me the speaker out of calls.
There should be a way to access a log of network parameters after the meeting.
Currently there is a good way of viewing the network quality real-time during the meeting. Need a way of viewing a history of this data exported to a file to investigate with log files at the router level.1 vote -
All future, scheduled meetings in RingCentral Video should be viewable under the Upcoming Meetings tab, just as previous meetings appear...
... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…
10 votes -
invite by text
Invite by Text - so you could be talking to someone by phone... then send them a text to join a video call.
Even better be able to click a button and turn it from a phone call to a video call
1 vote -
2 votes
-
Add external contacts without completing the template
The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.
2 votes -
Ability to check each user RingCentral app video/meeting version using admin portal
Ability to check each user RingCentral app video/meeting version using admin portal
14 votes -
Meeting transcription export for a team
As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.
2 votes -
Video presentation while waiting for meeting approval
Please add a feature where video creators can play video presentation while users are waiting to be approved to join a certain meeting.
2 votes -
Allow Admins to Enable HD Video for their Users
One of our customers has been having issues with their Video Quality. The recommendation is to have the User Enable their HD Video. The company has 1200 users. Instructing people one by one is not exactly efficient or sustainable. The customer request is to have a global setting to enable HD video across the organisation.
4 votes -
Calendar Flexibility
This would be great to have ability to search events, have them listed out, and print the list. AND also to be able to print the calendar out.
2 votes -
Allow Rooms device to connect to other providers meetings
Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.
Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.
4 votesAs of August 2024, Rooms can now join Teams meetings using SIP Guest Join, if the SIP join details are not provided in the meeting invitation.
-
Non-Unique Email Behavior
In RingCentral MVP App contacts search capability; like when dialing a user extension number with non-unique email address; it should only show one entry with the user extension number. As of this time, it shows multiple entries since the Search feature is showing all those with the same contact email addresses. Or, one user profile will show multiple user extension numbers with one contact email address.
1 vote -
Recurring Webinars based on Hours
: Please enable the option to schedule recurring webinars based on hours, allowing us to accommodate different time zones for the same event. This would ensure that participants can access all occurrences of the event on the same day, based on their preferred time.
1 vote -
Add Nvida Broadcast Compatibility for Video
Nvidia Broadcast uses AI to provide advanced features like background noise removal, virtual background effects, and video noise reduction. These features significantly improve video quality in video calls, and perform better than the ones integrated in RingCentral itself. This feature is supported in RingCentral for Audio, but does not currently work for video.
1 vote -
Allow streaming to LinkedIn Live
Allow direct streaming to LinkedIn Live or ability to stream through a LinkedIn preferred partner third-party tool like Restream, Socialive, Switcher Studio, or Vimeo.
1 vote -
Ability to remove the visibility of names in the waiting room ( Meetings)
- is there any solutions for removing the visibility of names in the waiting room.
2 votes -
Call Monitoring
Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.
4 votes -
RC Meetings - add an option to join from RC App to the RCM Join from Browser page
In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…
9 votes -
Billing Contact info to send notifications to multiple email addresses
- Our customer called and he also wants to receive RingCentral offers and billing updates like how is the email in billing contact info is receiving updates.
- Educate cx that the billing contact info can only take one email putting multiple emails to its box is a feature request
5 votes -
There should be a video option when invited using "invite by phone" option
The client wanted to invite people on video meeting using the "invite by phone" and there should be an option to open the camera.
11 votesInvite by phone — an older feature that called a participant in over PSTN — is being retired due to very limited use, and it's separate from Smart Invite. Smart Invite now lets a host call a coworker directly into a meeting as a full participant who can turn on their camera
- Don't see your idea?