1399 results found
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Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
101 votes -
Automatic bidirectional message translation in RingEX based on a users regional settings
In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:
The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.
When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).
For the automatic translation suggestion mentioned above in 2, I propose adding…
17 votes -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
38 votes -
Tranlsate closed captioning
Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.
16 votes -
Translation UX
Even RC employees are struggling with UX with translation feature for Q&A, so next points:
- can translation be set to default language of customer? by his/her RC settings
- make this feature more user-friendly in Webinars UI, for now it's not so native and takes time to point colleagues to exact button14 votes -
monitor only for meetings
Monitor Only for meetings as super admin without the user's knowledge that the admin is in the meeting.
3 votes -
modifying task without duplication
Ability to edit or modify the task by the creator or member without it creating a duplicate that causes confusion.
3 votesNeeds More Information ·AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Hello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you!
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Meeting recordings should show the actual recording of the meeting when it was being recorded
Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.
4 votes -
Video Calling Feature for none-migrated accounts
For the video calling feature to be made available to none-migrated accounts (Video Provider: RCM/Zoom).
3 votes -
Meeting transcription export for a team
As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.
2 votes -
External click-to-call links for Jupiter/RCV
I would like to propose new feature for Jupiter / RCV.
The main idea of requested functionality is based on former click-to-call service for telephony.
The link will allow external users to make a call to creator's endpoint with no need to install any App / log in.
Link creator will not need to reveal any personal contact information in order to avoid spam / misuse / limit the calls.
User can define the rules for each link or even stop the access in case of abuse.As a Jupiter/mThor user, I would like to be able to
- create…2 votes -
Recurring option in Webinar for RCV
The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US
It would be helpful if we will have the same capability in Webinar for RCV
3 votes -
Ability to remove the visibility of names in the waiting room ( Meetings)
- is there any solutions for removing the visibility of names in the waiting room.
2 votes -
RC Meetings - add an option to join from RC App to the RCM Join from Browser page
In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…
9 votes -
Synchronization of External Shared Contacts in RingCentral Mobile App
We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.
6 votes -
Disable require password for Personal Meetings in the Admin Portal
So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.6 votes -
Ability to check each user RingCentral app video/meeting version using admin portal
Ability to check each user RingCentral app video/meeting version using admin portal
11 votes -
hands up feature when you are in a meeting want to talk without interupting
When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.
3 votes -
Allow Rooms device to connect to other providers meetings
Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.
Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.
3 votes -
Add the ability to create sub tasks assigned to different team members.
Example: Main task: write report - team A, Sub task 1: get numbers - team member A, sub task 2 write section B - team member B, Sub task 3: finalize report - Team member C,
Main task is complete after all subtasks are completed by team members.
2 votes
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