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1486 results found

  1. Recently I am receiving a steady flow of fraudulent scams in the form of Video Invitations under the Video tab of the Ring Central App. These invitations are originating from Ring Central Subscribers who are abusing the system to put fraudulent messages in front of your customers.

    Yet the Video invitation queue offers no ability to edit the list - no delete, no blocking, and most important, no flagging as spam.

    Without any ability to edit the invitation list we are bothered by alerts on our devices from these scammers invitations. There is no way to stop these notifications without…

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.

    8 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  3. Current Behavior:

    The "All-new RingCentral Video Meetings" feature is currently in beta and can only be enabled or disabled on a per-user basis.

    Requested Enhancement:

    Provide administrators with the ability to enable or disable the "All-new RingCentral Video Meetings" feature at the account level, allowing the setting to be applied to all users simultaneously.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  4. Ability to manually delete an upcoming video meeting as an optional feature.

    1 vote

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  5. Make it easy to change name. Really annoying if we don't go y that name or sometimes including role is helpful.

    3 votes

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  6. Enable self-muting using the space bar or another keyboard shortcut for easier access, rather than solely clicking the microphone icon.

    1 vote

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  7. Need to have the saved video under meeting to show on filmstrip or speaker view. When tested under mobile app, the saved video under filmstrip view showed it still on Gallery view.

    1 vote

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  8. Our current VoIP setup successfully transmits the Caller ID phone number (ANI) when calling 911; however, the Caller ID name (CNAM) is not displaying to the PSAP.

    Local government inspectors now require that emergency calls made from businesses show both:

    The Caller ID number, and

    The company/Caller ID name

    Current Behavior

    ANI (phone number) is displayed correctly on 911 calls.

    ALI location information is provided.

    Caller ID Name (CNAM) does not appear.

    3 votes

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  9. start personal meeting on IOS

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  10. Currently, our B2B sessions involve external guest experts, and because there is no 'Slide Control' or 'Remote Control' feature for panelists, we are forced to stop our presentations mid-way to switch screen shares.

    This functionality is standard in Zoom, Microsoft Teams, and even the basic RingCentral Video tier, yet it is absent from the paid Professional Webinar tier. If security is the primary concern, I suggest implementing a 'neutral' file repository within the webinar where PPT/PDF files can be uploaded and shared by all hosts/panelists. This would allow for seamless transitions and remote control of the host’s screen, which is…

    1 vote

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  11. Ability on the Webinar to send private Chat from the host to attendees.

    3 votes

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  12. Currently, only participants who join the meeting on the desktop and web app can download and copy the meeting transcripts.

    Requested Enhancement: Enable participants who join the meeting on the mobile app to download and copy the meeting transcripts.

    1 vote

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  13. I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.

    29 votes

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    New  ·  2 comments  ·  Video Meetings (RCV)  ·  Admin →
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  14. I need to be able to see what I am sharing when I share my screen during a presentation. That way I can tell that my audience can see what screen I am sharing and I can also confirm I'm not sharing a screen I don't want to share yet. This ability would also be great to have when using the screen overlay feature so I can see if my head is covering an important part of my screen I am sharing.

    3 votes

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  15. Please add the ability to set desktop app and mobile app alert notifications for calendared events or tasks (Those configured using the calendar feature in RingCentral's Workspace).

    2 votes

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    New  ·  0 comments  ·  RingCentral Events  ·  Admin →
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  16. ability to add attachment to the follow up auto email and filter the attendees that get the recording

    1 vote

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  17. The addition of a call button icon beneath disconnected participants is a commendable suggestion. This feature would enable moderators to efficiently contact individuals who have lost connection, thereby enhancing the overall management of the session.

    2 votes

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  18. More than 1 person can share their screen and you are able to click each one to bounce back and forth or be able to pop them out

    1 vote

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  19. Put sound effects in calls and video where I can create a sound panel with sound effects and play them with the push of a button.

    1 vote

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  20. Grant Remote Control Access to Shared Screen via website not app

    21 votes

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    New  ·  2 comments  ·  Video Meetings (RCV)  ·  Admin →
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