1396 results found
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Add ability to remove post survey in RCV
Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV
7 votes -
Adjust AI pronouns
The Ability to adjust how the AI determines the users gender if they are a "He" or as "She", this will help them address the agents correctly.
1 vote -
Remember Custom Names
When a user joins a meeting via telephone, the number is displayed as their identity. This can be edited to display a name, which is fantastic.
It would be awesome if RingCentral could remember the custom name associated with that phone number for future meetings. This would keep the admin from continually changing the names each meeting for repeat participants.
2 votes -
Custom Meeting ID for RC Room
You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.
5 votes -
Ability to add files and attachments during meetings with multiple people.
The ability when meeting with multiple people via the video feature to attach files within the meeting structure OR via chat (Like Microsoft Teams) so that everyone in the meeting can download and view the document.
1 vote -
Automatic bidirectional message translation in RingEX based on a users regional settings
In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:
The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.
When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).
For the automatic translation suggestion mentioned above in 2, I propose adding…
20 votes -
Shorter or Custom Webinar join links
The join links are very lengthy and with the random letters and numbers, it makes them look not so legit. Having the ability to customize the join link like we can with personal meetings would be great!
1 vote -
Video Meeting request to have the IP Addresses captured of all attendees to the Video Meeting for security purposes
We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you
2 votes -
Logs of Meeting session of outside organizartion
The customer is seeking an option to maintain logs that indicate their participation or presence in a meeting.
2 votes -
summary and transcription for video call without having to record the call
My video call meeting can't save transcriptions and summary if it's not recorded. We want the transcription and summary without having to record the video meeting.
1 vote -
Fax Notification OFF when app is signed out
Fax Notification OFF when app is signed out
1 vote -
Schedule Messages with Timezone Awareness
Introduce a feature in chat applications that allows users to draft and schedule messages to be sent at a specific time in the future. When scheduling, users should be able to see the recipient’s local time converted into their own timezone, ensuring the message arrives during the recipient’s suitable working hours. This helps avoid sending messages late at night or during off-hours for people in different regions, while also ensuring important thoughts or reminders are not forgotten.
1 vote -
ability to change organizer for a scheduled meeting
As an organizer who is not able to attend the scheduled meeting I should be able to assign the organizer role to a different user
2 votes -
Webinar Calendar invite notification on calendar
To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.
4 votes -
Add ability to turn off chat during calls
Add ability to turn off chat for meetings and video calls when not necessary/will be distracting.
1 vote -
Survey after inbound phone call
I'd like to have ringcentral to have the capability after the phone call it automatically generates a survey for this phone call and for that extension.
Example ext. 101 receives the call after that call ringcentral will send an email to the customer for the experience for that representative
1 vote -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
51 votes -
Separate mailbox for voicemail and faxes
Some faxes are being received on a user mailbox. So when checked voicemails on user access, faxes are read as VM and it adds up on the mailbox storage. It would be better if we have a separate room for voicemail and faxes.
1 vote -
Visibility on RingCentral App MSI Installer Version Expiration
We currently deploy the RingCentral (RingEx) App using the .msi installer to manually push updates to our employees from our internal server.
We’d like to request a feature that provides visibility or notifications when the installed version is nearing expiration. This would allow us to proactively update and push a newer version, ensuring minimal disruption and maintaining app compatibility.
Having an option to either check version validity or receive alerts would be highly beneficial for managing deployments at scale.
1 vote -
display upcoming video calls scheduled on the Ring Central app without a need to sync to my calendar.
display upcoming video calls scheduled on the Ring Central app without a need to sync to my calendar.
1 vote
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