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  1. I use RingCentral Video religiously. However, sometimes I am added to MS Teams/Webex/Zoom or other calls. The meeting shows up in my calendar under my RC App Meetings tab. The issue is that I need to copy the meeting information or make it pop into Outlook to click on the meeting link.Is it possible to scan the meeting info content and simply launch the url?

    2 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  2. Name is not showing while being in the meeting when we join meeting through phone call "by giving call on meeting number entering meeting ID, it's only showing the phone number of attendee "The participent is not able to indentify that who has joined this meeting.RC should ask for name to register in the meeting to display the same as participent after dialing the meeting phone number and then meeting ID.

    2 votes

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  3. Allow Users to Choose Break out Room that they want to attend.

    2 votes

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  4. It could be visible only on hover, to not make extra noise on the UI.

    2 votes

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  5. The standalone Meetings app was perfect for users who do videoconferences all day but do not need to learn to navigate the overly busy RingCentral app. RingCentral Video needs to be in a standalone version like Meetings was.

    2 votes

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  6. It would be great to get separate recording of speaker view from presenter view.

    2 votes

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  7. When in full screen mode, the image of self is a tiny box in the upper right hand corner. In RC meetings, I am able to resize this box to make it larger so I am able to observe how the participant views me. When using RC video for telemental health appointments, it is important for our therapist to be able to observe themselves in order to monitor their own non-verbal communication--which is not possible on the existing tiny image. Using gallery view is not a sufficient work around as it is impossible to "make eye contact" with the participant…

    2 votes

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  8. I think One of the issues I see is that sometimes we may want to record ourselves talking or show our screen, but there aren't other participants. In Ring Video, it continues to show this message and there is no way to remove it.It won't work for us to record a message to people with that green bar over our faces

    2 votes

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  9. The new transcript feature is great, but identifies speakers as "speaker 1", "speaker 2", etc. Their names are typically in the meeting, so it would be good to have their names used in the transcripts.

    2 votes

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  10. When presenting and using an external item in video meetings (white board, chart etc.) that is not computer based, I am sometimes away from screen. If a hand is raised, it may not be seen right away, as I am not necessarily looking at the screen. Could we add some sort of distinctive audio sound option for when a hand is raised, so that I will hear a tone immediately when a hand is raised?

    2 votes

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  11. The new ring tone is truly irritating.

    2 votes

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  12. We would like to see an on and off button for "lunch" mode rather than a set schedule. Our receptionist takes her lunch break at different times everyday so we are having to change the custom settings EVERY day.

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. Ability to join a meeting via browser. Currently Chrome and Edge are the only supported browsers. We have Gov customers who can't use Chrome or Edge for security reasons. We desperately need Firefox and Safari support.

    2 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  14. It would be helpful if the Host and Co-Host or Moderators could all record and have the option of uploading to cloud or downloading to local computer.

    2 votes

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  15. Conair is requesting transcripts to be available for French, Spanish and Chinese languages during live meetings and transcription of a recorded meeting.

    2 votes

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  16. 2 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  17. Please add the feature to setup automated webinar registration reports to be delivered to the host / panelist on a specified scheduled determined by the account admin

    2 votes

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  18. RCV allows you to enable transcription when it's not being recorded. But the transcription only works if it's being recorded. The system should prompt you to start recording when you enable transcription.

    2 votes

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  19. Hello, We are needing to disable the use of Personal Meeting ID's and Lock them much like we were able to to this in RingCentral meetings. We are not wanting our users to have the ability to use PMI's when scheduling a meeting.

    2 votes

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  20. Would be handy if the menu bar could hide when not being used. When it is there permanently, it restricts the size of video/how much I can see on screen of the person I'm helping, and I often need to see their desk below their face.

    2 votes

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