1469 results found
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Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
54 votesCustomers see meaningfully lower CPU and memory usage in video meetings on the RingCentral desktop app (using new desktop meetings experience), which replaced the Legacy meetings
Additionally, for customers on older computers, we’ll be introducing a performance optimization mode in July 2026 to help provide a smoother experience. More details will follow soon.
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attach files in a chat while in a video meeting
it would be great if while in a video meeting and someone needs to get a document to the participants for them to download onto their computer, in the chat function if you can add an upload file button. other video meetings platforms have this option.
52 votes -
Enable Setup of Shared Screen in one monitor and the Gallery to another
Our customer believe that its beneficial to have the feature to allow Shared Screen in one monitor and the Gallery to another to show the full page of the list of participants
49 votes -
Automatic Recording on RCV
There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.
48 votesAn IT admin can set meetings to start recording automatically whenever a host or moderator joins.End users can also do the same via Settings>Meetings in service.ringcentral.com. This has been available for several years and is configured in the Admin Portal under company meeting settings. See Configuring company meeting settings. -
Touch up appearance Feature
Zoom has this feature and it really helps, especially in poor lighting conditions.
45 votes -
Allow Transcription of Meeting
Would like to request RC Meeting ability to transcribe a meeting into text. Since voicemails can transcribe into text, it seems as though RC has the technology to do so. This would be very handy for recorded meetings where we want to keep detailed notes and be able to scan to the relevant information.
45 votes -
Ability to disable "unmute with spacebar" in RCV meetings
If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient feature, but it can be troublesome when in meetings as a listening party only.
43 votes -
Breakout Rooms would be great
We really need breakout rooms in RCV. I think this would be helpful.
40 votes -
Enhance the "Join from your browser" feature
Currently, RC Meetings has an existing feature to provide an option to participants to join from their browser but would still have to cancel the initial prompt to open or download the RC Meetings app.The customer is requesting to add an option that would disable the prompt to open or download the RC Meetings app and would automatically connect the participant to the meeting through their browser.
39 votes -
38 votesA signed-in user can add or change their profile photo any time from profile settings in the RingCentral app on desktop and mobile; when no photo is set, the app shows the user's initials.
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Allow admin management of virtual background feature for meetings
It would be nice if I could easily deploy a virtual background to all my users and set that background as the default background for them to use in meetings. This would be great so we could easily have a standard virtual background for all our employees. It would be useful if this was possible sense so many people are working from home right now.
36 votes -
Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations
As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if there were a template manager for landing page branding / colorsa template manager for invitationssupport for vanity URLs e.g. meetings.companyname.com See Zoom article here:https://support.zoom.us/hc/en-us/articles/201363233-Customizing-branding-settings-for-your-vanity-URL#h_8854d8ae-0918-4da6-9d6b-983302adfc53
36 votesThe branding controls requested here were part of the legacy RingCentral Meetings (RCM) webinar offering, which has since been retired. The capability now lives in our current product, RingCentral Webinar, where a host can customize the registration page — color theme, logo, and banner image — to match their brand. See Configuring RingCentral Webinar registration branding. -
35 votes
Breakout rooms aren't yet available in video meetings on the new desktop app; support is targeted for July 2026. Once available, hosts will be able to assign participants to rooms during the meeting. Pre-assigning participants to breakout rooms at schedule time is not in our roadmap.We’ll update here if that changes.
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Enable and Disable Virtual Background with a simple switch or keyboard shortcut
If I use virtual backgrounds and need to use a secondary camera to show features on a phone or how to perform a task, etc... I need to go in to video settings to click off virtual backgrounds before I can switch the camera. This is time consuming and painful. If I don't need to modify any of the virtual background settings, I should be able to easily toggle the background on or off with a switch or keyboard shortcut.
35 votes -
Hide Non - Video Participants
Currently the Ring Central platform shows cell phone number as two separate users. In other planforms there is a way to "Hide Non-Video Participants". I suggest that Ring Central add a way to hide the cell phone numbers of those who enter a video call using their cell.
32 votes -
Video Preview
I would like to have the ability to preview my video image before joining/sharing with the group in a video meeting. This way one can check to make sure there is nothing embarrasing in the back ground, check your hair, or just to make sure the picture is appropriate before sharing with others.
31 votes -
AI note taker
I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.
30 votesAI Notes Is now Live !!
We're bringing AI-powered meeting intelligence to RingCentral Video Experience—available in the RingCentral app on desktop and mobile, and on the browser. Get an in-meeting recap plus a detailed post-meeting summary with action items, right when you need it.
What's New
Real-Time In-Meeting Recaps
Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.
Intelligent Post-Meeting Insights
Delivers comprehensive summaries, organized topics, and auto-extracted action items immediately after the meeting.
Learn More
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Add OneDrive storage as a option for Archiver
We would like to be able to archive to OneDrive using the Archiver app.
30 votes -
Automatically switch to do not disturb while in video meeting
I attend a large amount of video meetings each day and it would be nice if the tool will automatically put me into do not disturb when I join a meeting. Many times my phone rings during the call and I have to send it to voicemail and then manually put myself into do not disturb to prevent further interruptions.
30 votes -
Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud
When a user starts a video call or RCV meeting a loud ringing tone is heard. Most users find the volume too loud and then reduce the volume on their audio device. Then when the meeting starts the audio is too soft and they have to increase the volume. The suggestion is to reduce the ringing tone vole by 50% and then to increase the meeting volume by 25%.
30 votes
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