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  1. I need to have the ability to turn off notifications when I set up a meeting. When I add a cohost, they receive an email notifying them every time and they would like to turn off the email notifications for meeting alerts.RingCentral Video MeetingsRingCentral App

    3 votes

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  2. Allow users to have "Raise Hand" feature, but disable other reactions - happy face, etc.Allow users to disable chat, and shut off entry tones from the Admin PortalKeep phone numbers by region of the country - midwest, eastern time, etc. Some users are charged additional fees for dialing a west coat phone number.

    3 votes

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  3. Customers may need to lessen the retention period shorter that the defaulted one as required by their Administrations.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  4. Please add the option to turn active speaker highlighting off for recordings.

    3 votes

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    0 comments  ·  Webinar  ·  Admin →
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  5. I have a Poly Sync 20-M (the Teams version), and other video conferencing apps that I use (Teams, Zoom, etc.) will sync the mute button on the speaker with the mute control in the app. So if I press the mute button in the app with my mouse, the speaker turns red and the mute indicator lights. If I then push the mute button on the speaker, it will turn off mute in the meeting app.

    3 votes

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    0 comments  ·  Webinar  ·  Admin →
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  6. What: Bring back starred comments/Q&A!

    Why: With the new backstage platform, we can only highlight one comment or question at a time. Highlighting one comment makes sense for displaying on the screen for all attendees. However, starring multiple comments or questions where they fall in the larger chat or Q&A makes live Q&A much smoother when accumulating over the course of the event.
    Where: Chat, Q&A tabs
    Who: Everyone with backstage access, hosts, moderators, speakers should be able to star and unstar a comment or question.
    Benefit: Time savings when locating Q&A or chats to review as a group; ease…

    2 votes

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    New  ·  0 comments  ·  RingCentral Events  ·  Admin →
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  7. The Ability to adjust how the AI determines the users gender if they are a "He" or as "She", this will help them address the agents correctly.

    2 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  8. Posting this request in behalf of our Partner that is utilizing the RingCentral Video Meeting. Partner mentioned he wants to be able to make a pre-settings on the meetings for the participants to be on uniform view settings when someone is sharing their screen. View settings on Filmstrip, Speaker, or Gallery to be alligned for all the participants of the RCV.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  9. I think we should allow some marker feature, using which any end user whom host has allowed to use marker to draw or highlight something on the shared screen. This way the other person need not to share his screen to highlight those details. Additionally it will make meeting more collaborative.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  10. My video call meeting can't save transcriptions and notes summary if it's not recorded. We want the transcription and summary without having to record a video meeting.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  11. Instead of keeping the control buttons (Mute, Start Video, etc.) at the bottom of the screen, give meeting participants the ability to move it to the right, top, or left to maximize the visibility when someone is sharing a screen or when the user has to resize the meeting window.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  12. an option at least to take control of other user screen

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  13. the pop-up message inviting a user to become a RingCentral member cannot be removed if they are not part of RingCentral when they are invited to a video meeting. The pop-up is designed to encourage non-members to join the platform.

    2 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  14. When a user joins a meeting via telephone, the number is displayed as their identity. This can be edited to display a name, which is fantastic.

    It would be awesome if RingCentral could remember the custom name associated with that phone number for future meetings. This would keep the admin from continually changing the names each meeting for repeat participants.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  15. The customer is seeking an option to maintain logs that indicate their participation or presence in a meeting.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  16. As an organizer who is not able to attend the scheduled meeting I should be able to assign the organizer role to a different user

    2 votes

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  17. We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you

    2 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  18. We do a lot of video Meetings throuout the whole day and accept/start calls while in a meeting. If we mute speakers on the meeting we do not hear other person on the call.

    2 votes

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  19. It would be great if AI Notes is implemented on Max Agent while RingCentral App/Dialer is a taking notes for agent easier.

    2 votes

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  20. Right now you can only disable waiting rooms and allow users to join before you on a meeting by meeting basis. There should be a default setting to allow this to be the global setting for new meetings.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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