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  1. When a non-RingCentral user joins a video meeting through their browser, the Show Notes function is greyed out. Since most of the world is not using RingCentral, that means that most of the people on the meeting cannot access the Notes feature, including Public Notes. The Notes should be available to all people in the meeting irrespective of how they join.

    BTW, hovering over the greyed out Show Notes button displays a message saying "This setting is managed by your company admin." That is not correct since there is no such setting and the feature simply doesn't work.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. 2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  3. Please add a feature where video creators can play video presentation while users are waiting to be approved to join a certain meeting.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  4. This would be great to have ability to search events, have them listed out, and print the list. AND also to be able to print the calendar out.

    2 votes

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    New  ·  0 comments  ·  RingCentral Events  ·  Admin →
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    • is there any solutions for removing the visibility of names in the waiting room.
    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  5. The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.

    2 votes

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    New  ·  1 comment  ·  Other  ·  Admin →
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  6. As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.

    2 votes

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    New  ·  1 comment  ·  Accessibility  ·  Admin →
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  7. They would like to add a specific screen that will stay during video meeting for sign language interpreters.

    Requesting to add a separate screen for sign language interpreter.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  8. I love reactions! However, it can take several clicks and mouse movements to actually access reactions. Then you have to do all of that again so you can turn the reaction off. This makes it a little clunkier to use reactions and it is easier to just raise my hand in person than to use the hand raise reaction.

    My suggestion is to add the ability to pin or open a pop up with the reaction options during the meeting (Similar to the chat pop out) or open the reactions menu just by hovering over the button. Or maybe the…

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  9. Example: Main task: write report - team A, Sub task 1: get numbers - team member A, sub task 2 write section B - team member B, Sub task 3: finalize report - Team member C,

    Main task is complete after all subtasks are completed by team members.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Ability to change the speaker box and display box sizes during webinar - sometimes I want to focus on the speaker, sometimes the content. I want to be able to make realtime changes to the screen space being used for content and speakers.

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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  11. Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.

    2 votes

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  12. RC users should be able to put in their normal working hours into their RC profile. Any messages or calls outside of their posted hours are flagged. People will then have the option to either continue the call or message OR schedule a message for the following day that the employee works. This would enhance work/life balance for everyone as it will cause pause and reconsideration.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Currently RCV allows sharing of full screen or a given app. However, when user has a high resolution monitor (eg 4k/8k), sharing fullscreen means the viewers may not be able to see the screen clearly as it's downscaled to say a FHD display. On the other hand, sharing only 1 app at a time means user has to unshare and share diff apps if their requirement needs multiple apps to be displayed.

    Enabling part of the screen share mitigates this by
    1. Sharing a FHD sized part of screen so that users with all sort of screen sizes are accommodated …

    2 votes

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  14. When you are in events, ideally it should update your Ring EX presence to in a meeting/events etc. Not everyone has calendar presence setup so any time you're in a events session it should ideally update your presence across the Ringcentral portfolio.

    2 votes

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  15. The User Settings template does not have the Meeting settings. Please add meeting settings so changes can be edited, and bulk uploaded to users.

    2 votes

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  16. When someone clicks a reaction, an animated version of the chosen emoji floats upwards from the left side of the screen. The animation of reactions allows participants to express themselves visually during a meeting using emojis. These floating reactions provide immediate feedback to speakers and add energy to the meeting. This feature enhances the remote communication experience! 😊👍🎉

    2 votes

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  17. 2 votes

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  18. Would like to see the transcription feature added to webinars.

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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  19. Remote help during breakout rooms. We use breakout rooms to accommodate helpdesk support teams. It would be great to provide remote assist

    2 votes

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