1473 results found
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feature to take control of other person screen
an option at least to take control of other user screen
2 votes -
Survey after inbound phone call
I'd like to have ringcentral to have the capability after the phone call it automatically generates a survey for this phone call and for that extension.
Example ext. 101 receives the call after that call ringcentral will send an email to the customer for the experience for that representative
2 votes -
Dark Mode for Ring Central Chat window
Dark Mode for the Ring Central Chat window. Since the other windows are dark, the bright white chat window is very distracting.
2 votes -
Notify the host when new participants join the main meeting while breakout rooms are active, so they can be promptly assigned to a breakout
Notify the host when new participants join the main meeting while breakout rooms are active, so they can be promptly assigned to a breakout room.
2 votes -
Logs of Meeting session of outside organizartion
The customer is seeking an option to maintain logs that indicate their participation or presence in a meeting.
2 votes -
ability to change organizer for a scheduled meeting
As an organizer who is not able to attend the scheduled meeting I should be able to assign the organizer role to a different user
2 votes -
Better Video Quality and Increase Photo Size Limit
For better video quality through SMS messages I would like to request the ability to send and receive videos that does not have to be compressed to a certain file size. Also, for the photos I would like to have the ability to send photos over the size limit of 2 MB to my clients.
2 votes -
Video Meeting request to have the IP Addresses captured of all attendees to the Video Meeting for security purposes
We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you
2 votes -
Floating Chat/Notes Window
Users should be able to detach, resize, and move a chat or notes window freely on their screen.
Helps maintain engagement without blocking shared content.2 votes -
Separate Sound options for Calls while on a Meeting
We do a lot of video Meetings throuout the whole day and accept/start calls while in a meeting. If we mute speakers on the meeting we do not hear other person on the call.
2 votes -
RingCentral APP AI Notes on Max Agent
It would be great if AI Notes is implemented on Max Agent while RingCentral App/Dialer is a taking notes for agent easier.
2 votes -
Allow Participants to Self-Select Breakout Rooms
I’d love to see an enhancement to RingCentral Video’s breakout room functionality that allows participants to self-select and move freely between breakout rooms without host intervention.
Currently, the host has to assign participants, which slows down dynamic team discussions. In my team’s workflow, we often need to jump between multiple breakout rooms (3-4) for quick one-on-one conversations with different team members throughout a meeting. It would be extremely helpful if participants could select their own breakout room on demand—similar to how some other platforms handle this feature.
2 votes -
Default for no waiting room
Right now you can only disable waiting rooms and allow users to join before you on a meeting by meeting basis. There should be a default setting to allow this to be the global setting for new meetings.
2 votes -
All scheduled Video Calls should be captured in the Ring Central App
Right now only meetings that are linked with outlook populate on the "Upcoming Meetings" display. If you schedule something it should be there regardless... For instance, I create a meeting and then I just text my friend the meeting ID and they join via the Web... that meeting should still be tracked within the Ring Central Application.
2 votes -
Ability to delete video meetings in bulk
Ability to delete and being able to remove recorded
video meetings in bulk instead of one by one. Curretly
when i'm going to video meetings recording i can only delete it
one by one. We don't have the option to delete or select multiple
video meetings and delete at the same time
2 votes -
Ability to add screenshots & files in RingCentral meeting/video
t would be fantastic to have the ability to share screenshots and files directly in the chat during a RingCentral meeting. Additionally, integrating a feature to attach a cloud drive, like Google Drive, to automatically store chats and shared files would be extremely useful. Taking it a step further, it would be great if meeting recordings could automatically save to a designated drive location, especially for recurring meetings.
2 votes -
Uploaded contacts via service web should show on the phone for incoming calls
Uploaded contacts via service wed should show on the phone for incoming calls
2 votes -
Ability to join 3 simultaneous RingCentral video meetings
They would like to have the ability to join 3 simultaneous RingCentral video meetings. Due to RingCentral video meeting limitations, Hosts and participants can only have two meetings running at the same time. If a participant or host tries to join a third meeting, they’ll automatically disconnect from the first meeting they joined.
2 votes -
RingCentral App Option to Rename File Should Not Be Grayed Out for Some Users
It has been said that for security purposes, not all users can Rename file starting app version 24.4. It appears that only who posted or shared the file has the option to Rename file. Developers Team might like to consider; and, give options to the RingCentral Super Admin / Team Admin; on who should have the option to Rename file.
2 votes -
global conference number
Have the option to use a toll free number as a global conferencing number for all the admin to use.
2 votes
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