1482 results found
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Webinar content share and VIdeo feed coudl be better presented if split in half or even allow for multi-screen
In Webinars, if video is on speaker, the small window on the bottom right is not very affective. Ideally either support split screen or allow for multi screen support where you can move content share to one screen and video feed to another screen
3 votes -
Participant Reaction, Disabled Chat, Phone
Allow users to have "Raise Hand" feature, but disable other reactions - happy face, etc.Allow users to disable chat, and shut off entry tones from the Admin PortalKeep phone numbers by region of the country - midwest, eastern time, etc. Some users are charged additional fees for dialing a west coat phone number.
3 votes -
Allow RingCentral Meetings Recordings retention period be adjusted to less than 1 year
Customers may need to lessen the retention period shorter that the defaulted one as required by their Administrations.
3 votes -
Disable Active Speaker Highlight
Please add the option to turn active speaker highlighting off for recordings.
3 votes -
Better Integration With Audio Devices
I have a Poly Sync 20-M (the Teams version), and other video conferencing apps that I use (Teams, Zoom, etc.) will sync the mute button on the speaker with the mute control in the app. So if I press the mute button in the app with my mouse, the speaker turns red and the mute indicator lights. If I then push the mute button on the speaker, it will turn off mute in the meeting app.
3 votes -
edit video meeting settings after it is scheduled
It looks like the option to edit video meeting settings is missing from the desktop app. The pencil icon for managing waiting rooms and early participant access is no longer visible.
The customer is requesting that the option be brought back. I can edit the meeting settings beforehand, but what we need is when after we schedule the meeting.
2 votes -
Ability to review Unrecorded Webinar as a Super Admin
Hello,
We had a staff schedule a webinar. I need access to the Q&A content.
The webinar was not recorded, would Q&A content still be available if the webinar itself was not recorded? It would be useful to have a Webinar session record automatically and can be reviewed as a Super Admin of the account.2 votes -
Unified Voicemail Greeting Synchronization
Introduce a toggle that allows users to automatically sync their After Hours voicemail greeting with their Work Hours recording. This eliminates the need to manually upload the same file to two separate schedules, preventing mismatched messaging and reducing redundant administrative work for users who prefer a consistent voicemail experience 24/7.
2 votes -
Restore “Invite by Phone” Option in RingCentral Video
Recently the "invite by phone" no longer appears in RingCentral Video.
The customer would like to have it back as an option.2 votes -
Allow Participants To Allow Camera And Audio Settings Before Starting Meetings And Keep Them On
I do a lot of telemedicine video visits, and I have noticed that too many of my patients struggle with getting their audio set up and/or allowing the video to run. As a result, when I allow them to join the meeting, we often spend (waste) 5 minutes for technical reasons and this reduces the time for the actual appointment conversation. It would be nice if they can allow their camera and audio before they join and those settings stay set so they do not have to fumble with them again after they join.
2 votes -
Video Recording Visibility for Admins
Currently, direct access to other users’ video meeting recordings is not available under standard permissions.
There are use cases where authorized access to these recordings is necessary. It would be helpful to have an option for admins (or designated roles) to view or manage recordings across users.
Suggested Solution:
Add admin-level permissions to access user recordings
Allow role-based access control for recordings
Provide a centralized recording management featureThis would improve flexibility and support important internal workflows while maintaining proper access control.
2 votes -
Recording/Participant View Controls and Highlights
When recording meetings, the full room remains visible even if a participant’s camera is turned off. An option to control which participant is highlighted in the recording would improve usability. Additionally, a “pin speaker” or “pin participant” feature would be beneficial.
2 votes -
Calendar Event & Task Notifications
Please add the ability to set desktop app and mobile app alert notifications for calendared events or tasks (Those configured using the calendar feature in RingCentral's Workspace).
2 votes -
Grant remote access without client needing to ask permission
I can just give my client control but they have to ask for permission. I would rather just give them permission without trying to explain to them how to ask.
2 votes -
Call button icon beside the disconnected participants
The addition of a call button icon beneath disconnected participants is a commendable suggestion. This feature would enable moderators to efficiently contact individuals who have lost connection, thereby enhancing the overall management of the session.
2 votes -
Request: Admin Portal Access to All Admins/Users RCV Recorded Meetings.
Customer would like to have access in Admin Portal > Reports > New Tab of "Recorded Meetings" for all users and admins.
2 votes -
customize ringcentral video meeting company logo
customizing the RingCentral video to company logo instead of RingCentral logo
2 votes -
call queue members
Ability to add more than 10 members to the call queue when ringing simultaneosly.
2 votes -
Indicator reminding about estimated meeting end time based on calendar event details
It would be nice to add a popup notification, or special mark or image, indicating that meeting is close to it's scheduled end time. E.g., "this meeting ends in 5 minutes".
2 votes -
After starting a meeting, add the meeting ID on the page so it's easy to find and read to the attendeee on th phone
I always have a hard time telling someone on the phone the meeting ID so they can join because it's hard to find. Maake it simple to find. Maybe on the title bar of the video screen
2 votes
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