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1309 results found

  1. As of the moment, we need to create 2 weekly recurring meetings (one on Tuesday and one on Thursday) because the schedule options are only daily/weekly/monthly. It would make it easier if there was an option to select the days of the week that you need it to recur.

    2 votes

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  2. We need to not have to have a calendar setup but still see list of scheduled meetings. Currently you must have a clanedar connected and you only see schedules for the next week.

    2 votes

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  3. Meeting co-host need to rename other co-hosts

    2 votes

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  4. After a client call, we would like to quickly send them a link to the recording via a text message.

    2 votes

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  5. I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in a fullscreen Chrome tab. Supposedly, that's all that's required for regular participants...

    2 votes

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  6. If chat or participant pop ups are open it covers other participants and shared screen. Allowing to move pop ups out side of main RC window allows one to leave these open.

    2 votes

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  7. When using RingCentral schedule in Outlook my users would like to see the meeting info getting pasted into the calendar event at the top of the email. Currently if they add extra info, once the meeting is created it gets added to the bottom of the list.

    2 votes

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  8. Currently, ring central meetings isn't able to record break out sessions within a meeting; regular main meetings are recordable, but once break out sessions are initiated, there is no way to record the individual sessions.

    2 votes

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  9. When i try to select the virtual background option, it runs the performance test screen and end of the test, it showed system did not meet expected requirement. instead, you can run the performance test in the background when the application loads parallely and intimiate user with a small icon above saying virtual background feature cannot be used. it saves lot of time. also suggest text like "try closing other tabs for best experience" for this feature, which worked for me. so user dont need to open the link and read through documentation, which hardly users does.

    2 votes

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  10. After receiving an email that recording is ready for viewing, when that email is forwarded the admin does not have the ability to view the video unless they log in from admin panel. Should authorize since it prompts us to log in with those same credentials.

    2 votes

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  11. Sometimes, the agorithm to remove the background is not optimal, to avoid this problem and improving the visual effect, having the possibility to be embedded in a circle, like some Youtube guy does, could be a nice feature!Here an example : https://ibb.co/cL71bnK

    2 votes

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  12. The desktop alerts went away with the new updated RC app. Please bring back the desktop alert for RC meetings.

    2 votes

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  13. Participants should have access to the Gallery View when joining via web browser to be able to see all meeting participants. I spoke with 2 customer service reps which created a case for more details. Case # 13178029

    2 votes

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  14. In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user.For companies that have a users who's job it is to schedule meetings for staff, there is no other option than to go through 100+ users and add that user one by one to every user's 'Schedule Meetings for me'. It should be changed to a 'Schedule Meetings on Behalf of' dropdown on the user where you can select multiple users who you…

    2 votes

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  15. We want to make it more presentable and like other platform, It is good to be able to share sounds while presenting.

    2 votes

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  16. We are losing business because our clients can't figure out how to join RC meetings without downloading and installing the client and registering for an account. When they click on a meeting link, please STOP automatically starting to download the client for them, and please make the "Join meeting in browser" option BIG and EASY TO FIND. Right now if they click "Join meeting" it doesn't join them - it starts downloading the client again, and they just get mad and tell us to use Zoom instead.

    2 votes

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  17. 2 votes

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  18. When customer creates meeting via "Meeting Info", the user need to save the info manually and would not be able to retrieve this info if it was not saved.The request is to have the meeting listed in the app for retrieval options.

    2 votes

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  19. When a caller is placing an outgoing RCV Video Call, the beeping tone that occurs for the caller to let you know that the call is in progress and that the other person is hearing a ringing sound is very unpleasant. It would be desired to have either a less abrupt, more subtle tone or to allow the caller the ability to adjust the tone/music, similar to that of regular calls. https://service.ringcentral.com/application/settings/settings/screeningGreetingHoldMusic/BusinessHours

    2 votes

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  20. Helps the one sharing "pause" or freeze the view without having the meeting attendees watch your mouse open and close windows that may not be meant to be shown publicly!

    2 votes

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