1406 results found
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RC Video recording download/view webpage activates my camera and microphone upon accessing URL
URLs sent via email for RC Video recordings (https://v.ringcentral.com/welcome/meetings/recents/recording/...) opens my camera and microphone in the web browser each time I navigate there. There's no reason for my camera or microphone on this page, as it's just a video recording.When I do this, my browser asks me whether I want to grant permission for the website to use my camera and microphone. This website should not try to turn on my camera and microphone each time? It is simply storing a video recording of the session.
1 vote -
Webinar Invitation Data Extraction
Our Marketing department hosts product webinars for our external customers to better understand available services. Our Sales team sends webinar registration emails to those external customers, and ask the customer to enter the sales person's name in order for them to get credit. We would like RingCentral to automatically extract then sender's email address (or other identifying data) from the registration email, so sales credits don't rely on the customer correctly entering a name.
1 vote -
1 vote
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Move a video call to a desk call or mobile phone
If I am on a video call, I would like to have the ability to move the call to either my desk phone or mobile phone (without having to dial back in). If am on a video call and I have to leave the office, it would be nice to be able to just transfer the call to my mobile.
1 vote -
Able to Share iPad Screen from MacBook Pro
In Zoom, you can share your iPad screen directly from the Share button on your Macbook Pro through screen mirroring. This is highly beneficial for presenting during training rather than having to join with two devices.
1 vote -
Log phone numbers of call-in users for RC Video
Would be nice to have the ability to check on the back-end when "mysterious" users join a meeting.
1 vote -
Stop making the resource center window "active" when you interact with meeting window controls like mute, chat,etc
I Use RingCentral for meetings. That is it. I've never used the Resource Center. I find it terribly annoying that the Resouce Center window pops up over the top of my other windows that I am actually using during my meetings (e.g. Chrome, Outlook, etc).... whenver I click to un-mute myself or interact with the meeting window the ResourceCenter window also pops up on top and gets in the way. Make it stop, please!
1 vote -
Spanish in Closed Captioning Feature
As of now, closed captioning and speech recognition technology are only optimized for American English. Requesting that Spanish be added as a part of the Closed Captioning Feature.
1 vote -
RC desktop video - align monitor numbering to match Windows
I just replaced a monitor connected to my computer, and now in RingCentral the screen numbering has been changed, when I attempt to share a screen.
With the laptop display and two external monitors the screen numbering in Windows (1-2-3 left-to-right) is different than how RC/Zoom does it (3-1-2 left-to-right) and makes no sense. Previous configuration with laptop and two screens had screen order as 1-2-3 in both Windows and RC/Zoom.Please implement a way to refresh the screen configuration based on windows, or provide a way to reset the numbering/identification. There does not appear to be a way to clear…1 vote -
Push to Talk Keybinding
I have background noise in my office, and I use already use many controls on my keyboard with different softwares. Instead of space as the option for push to talk, I would like to have the freedom to push a mouse button to talk.
1 vote -
Let me turn off the throbbing in gallery view as people speak
When in Gallery mode, the individual boxes grow and shrink in size as people speak. This looks terrible and is very distracting.
1 vote -
Add Speaking tab in participants list to easily identify who is speaking
rather than having to mute all, having a quick way to identify and mute a single participant will be much quicker if it was sorted by who was speaking.Currently when someone is speaking, their participants tile reacts, and this is not the easiest way to identify who is speaking, especially if it is a larger meeting. Adding a filter in the participants list to only show who is speaking would make it so you don't have to rely on mute all. Many participants have quality headsets that don't cause any noise disruption and might not notice if they were accidentally…
1 vote -
Transfer from a meeting
When I finish a meeting, I need to transfer the client to my front desk so they can be billed. This works fine from the phone, but not from a video meeting.
1 vote -
Simplify invite participants on RC Rooms controller and scheduling display
It would be really helpful if there could be somewhere where you could add a list of frequently used participants or contacts that you could choose from or that would auto populate when you started typing their name to add them to a RC meeting from the controller or scheduling display. It's really time consuming to type in each person's email address
1 voteImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Moderators are able to add additional participants using their Company Directory, when beginning to type names, emails will populate from search terms.
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Logo and colors of background
I want my company Logo and Name of the meeting to be customize like 8x8. Add this feature to the Profile and remember it and remember who I am. The URL that you send out from Ring Central looks like some kind of free service.
1 vote -
Show video box when leaving the app
Show a box of the current speaker when user leaves the app.
1 vote -
Allow auto-rotate for hand-held devices
Allow the video to be auto rotated when user rotates their device. (Hand-held devices)
1 vote -
transcription of Japanese
I hope that the transcription of the conference content in Japanese will be implemented.
1 vote -
Resolve what is apparently a serious RCV bug
Our company is experiencing a serious issue with RCV. We are a large real estate company that has monthly virtual all company meetings. These meetings frequently invite high level guest speakers. The RCV invite to these external guests displays a pop up to go to the MS Store to get an app to run the meeting (as these external guest speakers do not have the RC Unified app installed to the computer they are joining the meeting from). This error condition is unacceptable and needs to be resolved ASAP. This problem is one of numerous issue with RC and the…
1 vote -
Hide Meeting Participants w/o Cameras
Webex has a feature where individuals who do not have a webcam can be moved to the side so that the attendees who DO have their cameras appear larger.
1 vote
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