1500 results found
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connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
Non-obstructing chat window
The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video
1 vote -
improve call forwarding for incoming calls
Today under call forwarding and voicemail, work hours, incoming calls you cannot ring a desk phone (or any other phone) before ringing the My Desktop & Mobile Apps. We need to be able to simply ring the desk phone then the apps if the desk phone isn't answered. Otherwise we simply have to wait to answer the phone on the desk and that is stupid.
1 vote -
Small screen image of the call when the window has been minimised
Like teams, still be able to see the person talking/screen share on a small moveable square at the bottom of your screen when you've minimised the call to check email etc
1 vote -
i would like to message a patient that is just entered the waiting room for a video
so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.
1 vote -
Pass documents to patients.
Is there a potential to pass documents through Ring Central video participants?
1 vote -
Better Landing Page in Safari
When you use Zoom in Safari it presents you with a download button so you can download and launch. When you use RC with Safari there is a giant splash page that says "Not Supported" with a tiny download link at the bottom. This leaves our customers with the impression that RC Video is an inferior product because it does not support Safari when in-fact all video platforms do not support Safari web experience and prompt you to download. FIX YOUR LANDING PAGE
1 vote -
It's not as user friendly as zoom when setting up re occurring meeting
It's not as user friendly as zoom when setting up re occurring meeting
1 vote -
RC app scheduling data missing
Your recent update disabled the user's ability to view and edit scheduled meetings within the RC app. Please bring this feature back. This is a huge problem for our meeting schedulers and for verifying or changing scheduled video calls.
1 vote -
1 vote
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RingCentral Video - Particpant ID
Need to see Participant ID so we can merge video and voice call-in.
1 vote -
1 vote
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Allow saving of transcriptions
It would be great to get the ability to save out the transcription for a record.
1 vote -
PLEASE let me change my name while im in a call
because when you're logged in as a guest, you should be allowed to add your correct name.
1 vote -
at the end of call, please publish roster to admin
at the end of call, please publish roster to adminroaster should include meeting time , date and durationattendees with duration and join - leave timemeeting organiser should get an email or this info needs to be published on the meeding portal view for each user ( who is organising the meeting)
1 vote -
Send me an email when the first person joins my video call
Send me an email when the first person joins my video call. This would be very handy. (By the way, Zoom does this today.)
1 vote -
Allow participants to add their pronouns
There currently is not a good option for participants to change the way that their names display. I'd suggest that there should be an option for participants to display their pronouns (they/them, she/her, he/him, etc).
1 vote -
Busy Mode
When I am in a call I wish that I don´t hear the annoying ringtone when someone is calling me. All partners and end customers are contacting meBusy signal is needed asap!!
1 vote -
If you maintain more than one calendar have them show up in RingCentral indifferent colors.
Right now it merges all the calendars (5) into my calendar no difference in who it is for and/or option to choose a different color.
1 vote -
Main company greeting without caller being able to bypass it by pressing an extension
When a call comes in, the caller must listen to the main greeting without bypassing it by pressing an extension.
1 vote
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