1318 results found
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Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
109 votes -
Automatic bidirectional message translation in RingEX based on a users regional settings
In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:
The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.
When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).
For the automatic translation suggestion mentioned above in 2, I propose adding…
19 votes -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
41 votes -
Tranlsate closed captioning
Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.
16 votes -
use personal meeting id or name
Allow admins to enable setting for "Use Personal meeting ID or name for instant meetings". Existing ideas exist for allowing admins to set a personal meeting name (https://ideas.ringcentral.com/forums/958499-events-video/suggestions/48028307-add-the-personal-meeting-names-from-the-super-admi). We'd also like admins to be able to set the option to use personal meeting ID or names in conjunction with the ability for admins to set a personal meeting name.
We'd like to eliminate users having to manually set these options.
5 votes -
Ability to change line 1 and line 2 presence for Deskphones
Feature Request : ability to change line 1 and line 2 presence for Deskphones
Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it
Current behavior : Line 1 and Line 2 is locked by default to the users
Brand : BT Business
7 votes -
Translation UX
Even RC employees are struggling with UX with translation feature for Q&A, so next points:
- can translation be set to default language of customer? by his/her RC settings
- make this feature more user-friendly in Webinars UI, for now it's not so native and takes time to point colleagues to exact button14 votes -
Share meeting recordings with ring central guests.
Currently this option is not working and the name of the guest is showing but the checkmark option to share it with guest is not allowed.
2 votes -
Ability to join 3 simultaneous RingCentral video meetings
They would like to have the ability to join 3 simultaneous RingCentral video meetings. Due to RingCentral video meeting limitations, Hosts and participants can only have two meetings running at the same time. If a participant or host tries to join a third meeting, they’ll automatically disconnect from the first meeting they joined.
2 votes -
monitor only for meetings
Monitor Only for meetings as super admin without the user's knowledge that the admin is in the meeting.
3 votes -
Disable require password for Personal Meetings in the Admin Portal
So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.11 votes -
RingCentral App Option to Rename File Should Not Be Grayed Out for Some Users
It has been said that for security purposes, not all users can Rename file starting app version 24.4. It appears that only who posted or shared the file has the option to Rename file. Developers Team might like to consider; and, give options to the RingCentral Super Admin / Team Admin; on who should have the option to Rename file.
2 votes -
modifying task without duplication
Ability to edit or modify the task by the creator or member without it creating a duplicate that causes confusion.
3 votesNeeds More Information ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you!
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global conference number
Have the option to use a toll free number as a global conferencing number for all the admin to use.
2 votes -
Meeting recordings should show the actual recording of the meeting when it was being recorded
Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.
4 votes -
Recurring option in Webinar for RCV
The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US
It would be helpful if we will have the same capability in Webinar for RCV
4 votes -
Synchronization of External Shared Contacts in RingCentral Mobile App
We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.
8 votes -
invite by text
Invite by Text - so you could be talking to someone by phone... then send them a text to join a video call.
Even better be able to click a button and turn it from a phone call to a video call
1 vote -
Video Calling Feature for none-migrated accounts
For the video calling feature to be made available to none-migrated accounts (Video Provider: RCM/Zoom).
3 votes -
Uploaded contacts via service web should show on the phone for incoming calls
Uploaded contacts via service wed should show on the phone for incoming calls
1 vote
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