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1321 results found

  1. While in a few meetings yesterday, the meeting abruptly ended for everyone on the meeting. We were unable to re-join the meeting as a message came up saying - you have another scheduled meeting. I want to disable that setting. Our meeting lasted longer than what's scheduled and we don't want to be disconnected.I reported this to support and was told this is normal behavior and to suggest a disable button.

    17 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  2. You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest. 

    8 votes

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  3. Allow ‘Turn off Camera for participants’ to be set from the admin RingCentral Video settings. This option existed in RingCentral meetings and can be set when creating a meeting, but is not configurable through RingCentral Video settings admin portal. Enabling this to be set for the entire account would provide consistency in the case that a meeting host forgets to change the setting.

    11 votes

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  4. Some competitors have a feature where they can hide or change the name of the host of the meeting.
    The use case is:
    1. Customer is in healthcare and offers telehealth services.
    2. The host of the meeting wants to protect their own privacy by hiding their full name to customer/patient. They would like to show just first name or similar.
    This is naturally not an issue for internal meetings.

    1 vote

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  5. Wanted to join to meeting or video meeting using IOS browsers.

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  6. Add a phone number area to the team area so that the contact can be sent a text instead of an email. I have over a 100 clients that I would like to use this area to send them a text message on the 15th of each month instead of emails because most of these people are over sixty, some are from different countries and don't know how to use email. These names should not go into the "All Company Contacts" area, each team should be separate. Please contact me if I can help to make this clearer.

    1 vote

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    Under Review  ·  0 comments  ·  Rooms  ·  Admin →
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  7. for virtual estimates a sales person can text the customer a link that brings them to a video call that gets recorded so sales can make estimates. simple turn key

    1 vote

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  8. If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient feature, but it can be troublesome when in meetings as a listening party only.

    41 votes

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  9. Having the ability for the room host or moderator to change the name of those that join in. For example: Someone joins the meeting by cellphone, it shows the device ID only. It would be extremely helpful for the record playbacks and those attending to see who is talking with their name on the screen. I know "GoTo Meeting" has this ability and it would be awesome to have the same feature here.

    4 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  10. The camera settings crop the background and one’s face appears more in the foreground. Prefer to appear farther away from the camera than to see close up of the face from the screen.

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  11. Can we please add the display name of the meeting name in the Top left-hand corner of our RCM platform, as it is available on the RCV side? This feature would be a great addition to our tool as some customers cannot migrate to RCV yet, and would like to have this feature. This would help those especially who may be double or triple booked and the meeting name could help identify they were in the right meeting.

    17 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  12. Since Rooms Connector licenses are concurrent, customers need the ability to run reports on peak usage of those licenses. In addition, the customer should be able to set up an alert the moment that all licenses are occupied.

    2 votes

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    Under Review  ·  0 comments  ·  Rooms  ·  Admin →
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  13. The RC Webinar waiting room music feels very outdated. It would be good to update the music to something more current or upbeat.

    2 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  14. I would like to be able to size/resize the webinar screen share so I can choose when to focus on the shared slide versus the speaker

    2 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  15. Allow for automatic RingCentral video meeting transcription and recording.Similar to automatic meeting recording in RingCentral Meetings.

    10 votes

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  16. You will not hear anything when you select invite via phone and you enter the number and hit call.

    1 vote

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  17. Would it be possible to disable meeting reminders if the user has already joined the meeting?Use case: Client has already dialed into their RCVideo meeting, but are still seeing reminders popping up alerting them to the meeting starting. Is it possible to prevent the reminders from firing if that user is already joined in to the meeting session?

    2 votes

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  18. Similar to meeting switch from mobile to desktop and back. The ability to take your webinar on the go and seamlessly switch to your work desktop station once in the office.

    2 votes

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  19. 1500 users for video. Customer is currently using Zoom but mainly uses Teams and also has some Webex. All three provide a disclosure when an invite is sent and this is so for compliance. This is important for the financial services organizations. I would assume education, healthcare, and any government sector will require these.

    4 votes

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  20. Service Web Recording Admin have access to the past 1000 RCV recordings. But this is only a long list of meetings to scroll through one-page-at-a-time. We need a search function and ability to retreive recordings for users up to 90 days in the past.

    2 votes

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