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579 results found

  1. Add ServiceTitan Integration

    Plumbing companies use ServiceTitan as an effective, industry-specific CRM. Integrating a soft phone with their CRM would be a great push to migrate to RCO/ACO

    8 votes
    Planned  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. Integration with VIN Solutions

    This is a huge need for many of our customers.

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. PABAU CRM integration

    CRM for medical practises

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. RingCentral integration with epicor erp

    my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. Integration with Practice Panther - legal practice management software

    It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral texting and want to capture that information in the client file and also capture the duration of calls for billing purposes.

    4 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  6. Add Acuity Integration with RingCentral Meetings

    We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below""In Acuity (acuityscheduling.com), there is a section on the left nav for Integrations. It is currently integrated with Zoom, so when I go to tie calendars to Zoom to autogenerate meeting links, there are very limited staff options as we now have Zoom through RingCentral. Is it possible to redo the integration with the RingCentral info instead?It is possible that this feature will be included in a future release"We would like to request this feature.Thank you.Bill

    14 votes
    Future Consideration  ·  5 comments  ·  Integrations: Other  ·  Admin →
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  7. Select Whom to schedule a meeting before meeting details will populate

    Using the RingCentral scheduler Add in, it always auto populate the meeting details in the body and the default "schedule for" is assigned to the same extension where email is connected. It would be a great idea, just like the old RCM app, to select the "Schedule for" then it populates the meeting details and send to attendees. It will save time as some customers are always scheduling a meeting for another user extension. TIA

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. In google chrome extension caller ID

    Assigned numbers to IVR should show as company number instead of direct when using Google Chrome Extension.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Airbnb does not allow usage of RingCentral as a host contact number

    Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral since any property manager business cannot use your service for their business! There should be a way to redefine the RingCentral number so that Airbnb does not tag it as a VOIP..their concern is that most VOIP numbers are land lines that do not accept text messages

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Add Contact to Ringcentral when added to CRM

    Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Integration with Ricoh Copiers - No ATA device needed

    Our Ricoh copiers have the Smart Integration software. Companies like eFax, eGoldFax have apps to send faxes directly to their services without a need for a POTs line or ATA device.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. RingCentral Video Plugin/app for Word Press

    According to Siteefy.com statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respectively." Unsatisfied with zoom's 40min limit, a lot of organizations with Word Press websites would welcome a way to manage their webinars from WordPress similar to this plugin: https://wordpress.org/plugins/video-conferencing-with-zoom-api/

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Ability to add additional two Microsoft or Google Accounts to RingCentral App contacts.

    With so many new regulatory requirements, many companies are no longer allowing personal contacts to be stored on corporate systems or email servers. Currently, I can add a Microsoft account and a Google account but not two Microsoft or google accounts. I would like to see the feature to add additional account and have the ability see them separately under All contacts.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Connect to Doodle app

    Useful for Zoom, would like for RC

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Call Transcription functionality + API capabilities

    Please, implement an ability to see a call transcription and offer an API integration of that capability with other platforms.

    8 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Integrate with Google Translate

    We need a translator from time to time, and while Google Translate is not perfect, it would be good enough. You can have Google Translate use audio on the computer speakers, but it doesn't come through in the conversation. Is there a way to make that work?

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. VM Notifications to email (Outlook)

    RE: Voicemail notification emails received in MS Outlook Client. when users delete the message containing the notification and attachment, the actual Voicemail message is also deleted from the RC system.Customers email platform is MS O365This is a Cisco feature: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/unified_messaging/b_11xcucumgx/b_11xcucumgx_chapter_01.html

    13 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  18. Please add Parlance speech attendant to RC Office

    We should offer a SIP integration to Parlance as a bill on behalf of service. https://www.parlancecorp.com/parlance-is-a-nuance-speechattendant-replacement/

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Allow Integration with Keap/Infusionsoft

    We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!

    3 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
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  20. Deleting texts via the RC outlook addon

    When using the RC outlook plugin and receiving texts (messages) it is not possible to delete the texts via the RC outlook addon. Although, opening the RC phone app and deleting the texts (messages) works… but only sort of. After deleting the texts (messages) in the RC Phone app and then reopening outlook, The RC outlook addon shows blank texts (messages) by “anonymous” so, although the texts (messages) are deleted from the RC outlook addon it is still taking up space and does not look professional for an app and or an apps outlook addon.So, The idea is somewhat simple…

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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