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581 results found

  1. CallRail type marketing source analytics tracks origin based on channel

    Marketing source tracking

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Archiver (SFTP) to support auto-generated SSH key passwords.

    Please add Azure SFTP with SSH as a solution to your archiver, Azure is the second largest cloud hosting provider, and yet no solution from RC. We want data secure within our environment and encrypted while in flight and at rest, the reason we want Azure with SSH.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. Allow Bluetooth integration with functions in cars without making it the default app, like Google Voice and Grasshopper do.

    allows for integrated answering, call making, and texting using Google assistant commands and car steering wheel functions (answer button, volume control).

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. Azure/OKTA Automated Provisioning: push user attribute: profile picture

    Currently, updating profile pictures by the Admins is currently not available but the customer wants to understand if we have a roadmap to add this directly or through OKTA in the future? Thank you

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Jabra evolve2 75 headset integration

    Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, the answer button directly on the headset is not working also.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. LASSO CRM integration

    This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Advyzon CRM

    Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. SCIM Provisioning Enhancement

    The requested improvements are below:
    1. Allow the option to provision a phone number back from RC to Azure AD via SCIM in case of a new created user. This option should be allowed per admin to enable/disable write back to Azure AD.
    2. Provision/sync a user from Azure AD to RC with an already assigned phone number in Azure AD – meaning this number in AD is leading and shall be assigned to the User on RC side
    3. Allow to provision/sync extension numbers from Azure AD to RC – meaning open the extension attribute on RC side to…

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  9. Sync Contacts with Workiz

    Connect with Workiz

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. Honeybook Integration

    Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. RingCentral Cloud PBX Jump page from ServiceWeb

    The request is, for the C2T CloudPBX integration, to have a jump link within service web to the CloudPBX portal like there is with Analytics.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. Poly Lens app

    Poly Lens app not support by RC

    23 votes
    Future Consideration  ·  2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  13. Integrate Company Cam for photo uploads

    when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  14. Legal case management software

    Like cloudlex or peer. Track incoming calls from within the app

    3 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. Integrate with Outlook's flagged email/task tool

    Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. Forward call to one number when busy and forward call to another number when unanswered

    We've just sign up with RingCentral and I'm trying to migrate the configuration of Nextiva to RingCentral. We have a setting in one of the account, whereby if the phone is busy, forward to the first number, and if the phone is not busy, forward to the second number. The current control handling options of RingCentral is not capable to fulfill that mechanism.

    3 votes
    Implemented  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. ‘Works with Slack’ as installed app

    Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally, I should be able to go to the app tab in RC and open Slack. You have integrations with Google in your ‘Works with Google’ section you should have ‘Works with Slack’ as installed app. There’s incredible need to to contain where conversations are happening and centralizing the activity it’s a huge miss not to offer this.https://www.ringcentral.com/apps/slack

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. disable Provisioning related email alerts sent to users

    We are planning to FULLY turn on AD/azure Provisioning for Ring Central
    Every time I test with Provision on demand an email alert is sent to the user.
    I don’t think it should be triggered at all, should be just added to a daily report Admins can view
    daily report of all Provision related changes

    2 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  19. Integration with AgencyBloc

    It would be awesome to have an integration into the popular health & life insurance agent crm system. Another provider already works with them, but they are smaller and not as robust as RC. Ideal would be to log and save call recordings directly into client profile within AB and synchronize contacts into RC. AB currently works with Intulse VOIP

    3 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Support for Google shared contacts sync in Chrome extension

    The Chrome extension is syncing the contacts from their Google Enterprise directory. The request is to be able to sync the Google shared contacts as well, which may include contacts outsides of the organization.

    2 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?
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