586 results found
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ADD Terra Tools
Some Companys like Phsysiotherapist using this Software for Administartion of theire Patients. This would be very helpful if this tools would be integrated in Ring Central
1 vote -
Add Smartsheet as integration option
Smartsheet is the project management software I use and it links with Gmail easily, so linking it with RingCentral also would be great. If I could easily attach voicemails to a Smartsheet row, that would be awesome! -Using a button, I realize I can do this already on my own.
3 votes -
Integrate ChatGPT like RingCentral AI (Ringo, RingSense etc.) with the RC MVP and RC Meeting apps
A go-to place for customers or even internal employees to get real-time help.For external customers, this can be customized to specific products and services that customer has purchases, subscribed to and this ChatGPT type AI can be the starting point for all customer service related to questions.E.g. Show me my services that I have subscribed to, show me my unpaid invoices and all sorts of questions that Customers Service gets.This can be shipped as part of RingCentral products to customers. Will help improve customer satisfaction.
1 vote -
ERPNext Support
ERPNext is a comprehensive, cloud-focused, open-source ERP system by Frappe. The software is very user-friendly, and accessible to businesses looking for their first ERP system. Integrating these two softwares could create many powerful tools, with the benefit that ERPNext's open-source nature makes it more accessible to work with
2 votes -
Ability to Subscribe to an Article
This would allow someone to subscribe to an article and when there are any changes they could be alerted. This was first realized with the Troubleshooting TCR application rejections article. As more rejections are added, it would be helpful to receive an alert that there is new information or rejection codes have been added.
1 vote -
I'd like the auto reply message to be sent just once to the client.
I'd like the auto reply message to be sent just once to the client. It should be sent the first time a client sends a text to us at 808-566-6611.If you turn on the automation, then the auto reply message is sent each time a client sends us a text, whether the first time or a response to our sent text.
2 votes -
Have Ring Central status appear on utility bar in SF
Similar to Salesforce Omni-channel, is it possible to include the status directly on the utility bar so users can see at a quick glance what their call center status is?
1 vote -
Add Telus Business Connect Phone to Winget Repository
Hi, I am a Business Connect client and we are leveraging Winget (Windows Package Manager) as a method of keeping our apps up to date. We noticed Ringcentral.Ringcentral is in the repository, that's great but I was wondering if you could potentially push Telus Business Connect apps to Winget as well? If you are not the right person, can you please suggest a contact at Telus to reach out to?
2 votes -
Mass update setting of Cloud PBX portal for all users
Would like to have a setting for Mass update setting of Cloud PBX portal for all users.This will help to make changes easily for all the user who is using or integrated with cloud PBX.
3 votes -
Integrate with Outlook so you can click the phone icon in profile/contact cards to dial the number.
Is there a way to configure ring central desktop app to call the phone number from an outlook profile card? There's a phone icon when you hover or click on a contact in outlook but you can't click the button. Microsoft Teams works like this. It would be faster if you could just click the phone icon instead of going to RC desktop app or outlook add in and type the name / number, when you could just make two mouse clicks and dial the number right away.
12 votes -
RCCC Supervisor Tools specifically needs to live within SFDC Service Cloud Voice
RCCC Supervisor Tools specifically needs to live within SFDC Service Cloud Voice - Competitor Vonage offers this today.
1 vote -
App to integrate Odoo with Ring Central
An app to integrate Odoo with Ring Central would be helpful.
8 votes -
1 vote
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RingCentral Reach Gold Partner Here. We are finding many of healthcare customers using NextGen EHR. Strong inteterest in a RingCentral i...
...ntegration with NextGen. embedded RingCentral App in NextGen EHR. Screen pops, dialing, possibly call records and call recordings.
2 votes -
HoneyBook CRM integration
Add HoneyBook CRM
4 votes -
Integration with PharmacyRX
Better service the independent pharmacy market with an integration with PharmacyRX who is a leader in that space.
1 vote -
Allow QQ Catalyst integration in RingCentral
QQCatalyst is a 3rd party program, an Agency Management System that provides operational, marketing, and sales pipeline management tools. Purposely wanting to integrate in order to have the ability to get the profile of caller on a pop up.
1 vote -
Notification bot to pull notification from Crowdstrike Falcon
It is useful as it will be a faster way to get notified if an alert of the particular criteria gets triggered. One won't have to check emails or have to keep the portal open all the time to get notification.
1 vote -
MSI support for the new Embedded Dialer Plug-in
Some customers use Teams as their primary collaboration and calling application, with 1,000's of users using MS Teams. Adding MSI support for the new RingCentral Embedded Dialer Plug-In for MS Teams would be a way to be able to strategically deploy it.
7 votes -
Go HighLevel App integration
please add integration with Go HighLevel
27 votesI know we previously communicated that we would not implement this. However, a GoHighLevel integration is now available through App Connect and is being offered by a trusted third-party. Learn more:
https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/
And feel free to reach out to me with questions.
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