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579 results found

  1. EZLynx Integration

    Please integrate EZLynx w/ RingCentral asap. If not, we'll just move to Cicso Jabber for our phone systems. Thank you.

    8 votes
    Under Review  ·  4 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Integration with EMR AthenaHealth

    EMR integration would help ease operations for providers by having a fast and easy way to send faxes and have better records keeping of communications

    8 votes
    Under Review  ·  3 comments  ·  Integrations: Other  ·  Admin →
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  3. Integrate with eClinicalWorks

    eCW is one of the most popular EMR systems. By integrating the two systems providers will have a more streamlined experience to hopefullly enhance patient care.

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Tribal app

    Speaking to a head of a university on Linkedin who mentioned they use something called Tribal. I've seen on some website that the integration is possible but not sure how it works?

    1 vote
    Needs More Information  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. RSS Reader

    In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Bloomerang CRM integration

    We are swtiching to Bloomerang for our CRM company. I asked someone on chat and they told me that Bloomerang is not supported with RingCentral. Any change they might get connected?Bloomerang: https://bloomerang.co/

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. Add "Zoho WorkDrive" app to RingCentral Archiver App integrations

    As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Allow RingCentral dialer and the Outlook Plugin to call number with "/" symbol

    calls to number with "/" symbol not going through>can not delete the character because we use the outlook plugin to dial a number from a signature without editing it. Because of an old standard the "/" is still used to separate the area code from the phone number in Germany

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Add Kanbantool as add-in

    The Kanbantool application is a similar application to Trello.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. PLEASE remove the orange incoming call box in Pipedrive

    Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first reached out to RingCentral who told me to contact Pipedrive only for them to tell me it was a developer problem on the RingCentral side as they don't have access to the program integration. I would like the option to disable this feature as it's very annoying and often times throws my team off from what…

    1 vote
    3 comments  ·  Integrations: Other  ·  Admin →
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    Implemented  ·  AdminByrne Reese (Group PM, RingCentral) responded

    I think the resolution to this is in the settings that allow one to turn off call/screen-pop for incoming and outgoing (or both) calls.


    If you feel like the current product does not address this concern, please reach out to support so we can schedule time to talk about it person.

  11. SMS box suggestion for phone APP in Pipedrive

    Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my name and email in a separate paragraph.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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  12. Note box

    Could you please remove the note box at the bottom of the call app that I use in pipedrive. 1. i never use it and 2. a black box always pops up with a message and then blocks the red button for me to hang up and its super annoying!

    1 vote
    Implemented  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Android incoming/outgoing call integration with Zoho CRM

    It does not seem like the existing integration with Zoho CRM works from RingCentral Android app. It does not allow to create CRM contact from incoming call/message. Does not allow to read/create any info for contact in CRM.Also, "Send Text Message" from Zoho CRM contact opens in the native phone app instead of Ring Central.Only things I was able to get working was call logging for existing Zoho CRM contacts and calling an existing contact in Zoho CRM actually calls with Ring Central.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Permit Retroactive Archiving of Data in the Archiver

    I assumed the Archiver would permit me to save the past 90 days of data residing in RingCentral. This does not appear to be the case, though. The Archiver only allows me to save data going forward. So I must watch helplessly as my last 90 days of SMS messages disappear. I can save a lifetime of SMS/MMMS in my cell phone for no additional cost. I have to pay RingCentral extra to save the same type of data in THIRD PARTY CLOUD STORAGE.When I originally signed up for RingCentral, I had no idea of the minimal data retention limitations.…

    7 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  15. Integration with Popio

    To better assist our membership, when members are calling into our call center, we would like to be able to escalate a phone call to video. We work with Popio and handle opening accounts this way if no one is available in branch. We would like a seamless process if the call comes through that we can switch it to Video and the same individual would stay with the caller.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Tekion CRM integration

    This is a new car dealership platform that many dealerships are moving to.

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. App Integration with RealNex

    Our international brokerage just switched to RealNex for all of its commercial agents. I'd like to suggest integrating RingCentral with the software.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. More control over apps for team chats

    We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company it breaks these integrations, and they are used by more than just the person who made them. It would be nice if you could create these integrations so they are not tied to a specific user or be able to reassign them to another user to manage. Also the ability for team admins to be able to manage all…

    10 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Additional features For Zendesk Integration

    Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 options available from within the calling option of the addon, whereas in Zendesk you only have 3. If customer is mainly in Zendesk app, they still need to toggle between RC App and Zendesk for it to work, this can get a little confusing for them if they are using a single screen. Its…

    32 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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  20. Only Admins can add 3rd Party Apps

    Some customers may desire to have the ability to control who can add 3rd party apps for use on RingEX. This is to prevent information leakage via a 3rd party app.

    9 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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