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580 results found

  1. Only Admins can add 3rd Party Apps

    Some customers may desire to have the ability to control who can add 3rd party apps for use on RingEX. This is to prevent information leakage via a 3rd party app.

    9 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Collab with Infinity would be a huge asset

    We use Infinity as our CRM & task tracker... cross posting would be a HUGE thing for us.. https://app.startinfinity.com/home

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. Auto-login to RingCentral every time we are logged into Saleforce

    When I log into Salesforce, I need to re-login into Ring Central. Need to auto log into Ring Central every time we are logged into Saleforce

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. RingCentral Outlook plugin for Mac

    Why is there no RingCentral for Outlook plugin for Mac.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. Add Nectar Integration

    Add Nectar integration into Ringcentral app. Nectar already integrates with Teams, Slack, NetSuite, ADP, etc...Ringcentral integration would be a great addition.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. AppointFix

    This is an appointment apps for professionals

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. Zendesk Integration to show IVR/dialed number info

    Request is for an expansion on the Zendesk integration to show what number the customer dialed and what the customer picked during IVR. If various companies were merged and customers can call different numbers depending on product, then can pick the reason for their call. The called employee currently has to ask all these questions again and has no idea what the customer called and why.

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. RingCentral for Outlook to Save Click to dial/Click to SMS settings

    It's inconvenient to have to constantly set it up each time we log in.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  9. Sales Force Customer Data Pop Screen when answering parked call on Custom Park Lines

    Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should pop as soon as the agent picks up the call regardless of where that call came from. even transfers.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Integration with Kaseya BMS and VSA

    Integration with Kaseya products. Useful for ticketing purposes.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Need a click to dial feature for the RC for Google Chrome Extension

    The request is for a click to dial feature for the RC for Google Chrome extension.

    5 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. Develop a dialer feature or integrate with phoneburner

    If its on your platform that would be great. If not integrate with phone burner please

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Spark post integration for bulk email sending

    to reduce emails going to spam.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. relate a call to a deal in zoho crm

    I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Apricot Project Management Software Integration

    We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal O...

    ...utlook Contacts.. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. Integration for AgencyBloc

    We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. Contact integration with KarbonHQ

    It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Create a Discord or Slack channel for the Ring Central Community

    Create a Discord or Slack channel for the Ring Central Community so we can collaborate with Ring Central staff and the Ring Central Community to induce more real time discussions and ideas

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Screen pops for iCabbi software

    Cab management software needing UCaaS embedded agent.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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