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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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579 results found

  1. Integration with Pabbly Connect

    1 vote
    How important is this to you?
  2. Please add the conference feature back on the integrated apps such as Outlook add in, as some customers are still looking for it,

    2 votes
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  3. I had a customer looking for an automated way to forward the logs to the SIEM system hosted in the cloud for analysis. Currently there is no way to automatically feed the RC Office audit logs into a third party SIEM solution, in this case the SIEM being Rapid7. It would be very beneficial if there was an automated service that runs the download, and uploads to SIEM without having to click on anything (kind of like a reporting subscription).

    5 votes
    How important is this to you?
  4. You have several other CRM/Collaboration softwares. I would like to suggest Monday.com

    16 votes
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  5. WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX

    4 votes
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  6. It would be great if the number could match to customer records and open them as a call comes in and save activities (calls, faxes, texts) directly to the customer record

    5 votes
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  7. Integration for Connectwise Manage for click to dial via Avaya Cloud Office

    2 votes
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  8. I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.

    5 votes
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  9. my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.

    5 votes
    How important is this to you?
  10. It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral texting and want to capture that information in the client file and also capture the duration of calls for billing purposes.

    4 votes
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  11. This is a messaging app that I use to send SMS text. I would like to link it to my desktop app and text through Ring Central and then connect through Hearsay.

    2 votes
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  12. RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation

    3 votes
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  13. We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

    5 votes
    How important is this to you?
  14. The request is for the click to dial/SMS toggle option to be separated into individual settings, giving the user to option to turn either of these on or off so that when the hover over a phone number only the call option is presented and not the SMS.

    1 vote
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  15. Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that monitors sales numbers in a database or Excel spreadsheet and generates a message to a team when they meet their numbers.Onboarding system that messages HR, IT, and a new hire's onboarding flow is in process and what state it is in.Maybe a flow that monitors events within the O365 ecosystem and texts or calls IT when some process errors out?There appear to be mechanisms…

    39 votes
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  16. Request is for the ability to extract data from RC Call Quality to another system.

    1 vote
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  17. Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.

    5 votes
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  18. This would intergrate our calling to go into ticket and also use to update text and call history

    1 vote
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  19. Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text. We can log a missed call or that we have a voicemail but would love for it go ahead and put the transcription in the contact in our database. We use Followup Boss (a widely used CRM for real estate agents).

    2 votes
    How important is this to you?
  20. We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems.I opened a ticket with support (12440948) and they suggested a feature request.They confirmed: I was not able to click the meeting invite to start the RCV meeting. I had to manually copy and paste the link into my Google Chrome Browser for it to work. What is also odd is that when I did that and put it into Chrome, it added a semi-colon which made the link invalid. Once I removed the semi-colon, it worked perfectly.

    6 votes
    How important is this to you?
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